Customer Service Representative

Loris Natural Foods Rochester NY
Pay: $17.00 per hour
Full-Time 40 Hours per Week

At Loris Natural Foods were more than a grocery store. Were a local family-owned business thats been helping our community live healthier lives for decades. Whether its helping customers discover new products supporting local vendors or creating a welcoming shopping experience our team makes a difference every day.

Were looking for friendly dependable and motivated individuals who enjoy working with people and want to be part of a supportive team. No two days are exactly alike and youll have the opportunity to learn different areas of the store while building valuable retail and customer service experience.

If youre someone who enjoys staying busy helping others and working in a positive environment wed love to meet you.

As a Customer Service Team Member youll help create an exceptional shopping experience by:

• Greeting customers and providing friendly knowledgeable service
• Operating the cash register accurately and efficiently
• Stocking shelves and maintaining attractive product displays
• Keeping products organized faced and properly rotated
• Checking expiration dates and maintaining product quality
• Answering customer questions and assisting with product recommendations
• Answering phones and helping with customer orders
• Assisting in different departments as needed
• Maintaining a clean organized and welcoming store environment
• Staying productive and supporting the team throughout your shift

Were looking for someone who is:

• Friendly approachable and enjoys helping people
• Reliable with excellent attendance
• A strong team player who is willing to jump in wherever needed
• Self-motivated and able to stay productive throughout the day
• Interested in health wellness and natural foods
• Comfortable working in a fast-paced retail environment
• Detail-oriented and organized

Previous grocery retail or customer service experience is helpful but not required. Were happy to train the right person!

• Full-time (40 hours per week)
• Evening and weekend availability is required
• Flexible scheduling based on business needs

This is an active position that requires:

• Standing and walking for extended periods
• Frequent bending reaching twisting and lifting
• Regular lifting of up to 50 pounds
• Working in refrigerated and freezer areas as needed
• Climbing ladders when necessary
• Attention to detail when reading labels pricing and expiration dates

• Supportive family-owned work environment
• Health dental and vision insurance
• Paid time off
• Employee discount on healthy foods and supplements
• Retirement benefits
• Opportunities for growth and advancement
• Work with a team that values community wellness and exceptional customer service

At Loris Natural Foods we believe our employees are just as important as our customers. If youre looking for a workplace where you can grow make meaningful connections and be part of a team that genuinely enjoys what they do wed love to hear from you.

Apply today and become part of the Loris Natural Foods family!

Loris Natural Foods is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and provide equal employment opportunities to all applicants and employees in accordance with applicable federal state and local laws. Reasonable accommodations are available throughout the hiring process for qualified individuals with disabilities.