Customer Service Representative (Green Cove Springs, FL)

Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.

Position Summary:
This role will ensure the efficient day-to-day operations of the office. This role will support the work of management and other staff.

Primary Duties and Responsibilities:

• Answering all inbound calls in a courteous and professional manner

• Use of computer word processing spreadsheet and database software systems to prepare reports memos and documents.

• Act as a liaison for clients while resolving problems that our customer accounts may face with accuracy and efficiency.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Follow communication procedures guidelines and policies.

• Maintains proactive contact and provides support to ensure corporate and operational goals are met.

• Special projects as assigned.

Required Experience:

• 1-3 years of experience in an office environment.

• Experience in the waste industry is a plus.

• Bi-lingual in Spanish a plus; read write and converse.

• Experience with Microsoft Suite is required.

• Strong attention to detail

• Prompt professional and dependable demeanor

Education:

• High School Diploma

• Post-secondary education in business computers or office management is an asset

Benefits

• Competitive compensation packages

• Benefits - medical vision and dental

• 401K Matching

• Paid Time Off

• Exceptional culture for career building

FCC Environmental Services LLC operates in a multicultural global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract motivate and retain the best people in our industry whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

FCC Environmental Services LLC is proud to be an equal opportunity work place employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities Females Protected Veterans and Individual with Disabilities.