Enter a job title or keyword

Customer Service Representative

University Of Florida

Job Location:

Gainesville, FL - USA

Hourly Salary: $ 15 - 16

Posted: 11 July 2026 (30+ days ago)

Application Deadline: 8 October 2026

Vacancies: 1 Vacancy

Job Summary

Classification Title:	Customer Service Rep
Classification Minimum Requirements:	High school diploma or equivalent and one year of experience.
Job Description:	The University of Florida College of Dentistry is accepting applications for a Clinical Service Representative. This position in Dental Records/Patient Registration requires cross-training to proficiently handle responsibilities in both dental records and patient registration. This representative provides clerical and non-clerical support to the Office of Clinic Administration. Support of Patient Registration: Aid the Patient Registration Area with management of patient check in questions phone calls college switchboard etc. This includes learning all aspects of the operations in this area from axium usage to scanning as well as collecting and documenting PHI Accurately enter insurance information identification and obtain signatures for consent forms. Professionally answer calls from patients and internal personnel. Maintain cleanliness and order of your area including the lobby. Comply with safety and security requirements for this area at all times. Record Management and Compliance: Duplicate records as they come in at the front desk. Patients may want them to be emailed. Use of secure portal and compliance with the HIPPA disclosure form. Complete documentation of action taken Operational Support: Crossed trained to fill in for immediate supervisor (LP# ) during absences. This position requires the need to comply with various projects that come on a timely basis. Other duties as assigned.
Expected Salary:	$15.80 - $16.86 per hour Benefits: The University of Florida offers low-cost State Health plans a number of Dental plans to fit you and your familys needs and Vision. Domestic partner coverage through GatorCare is also available. Optional plans such as life disability legal and accident insurance are also available. Build your retirement roadmap with competitive pension plans investment accounts and a host of voluntary add-ons such as 457 deferred compensation and 403(b) plans. UF provides a variety of leave programs including vacation sick leave 11 paid holidays personal leave days and family medical leave. TEAMS employees accrue approximately 22 vacation days annually 13 sick days annually and 4 personal leave days typically used during the holiday closing period (accruals based on full-time employment). UF also provides you the flexibility to deal with lifes challenges by offering paid family leave eight full weeks of leave over a 24-month period. UF Employees are also eligible for the GatorPerks discount program which provides big savings at various businesses and retailers! Explore UFs plethora of benefit options here: TEAMS Benefits
Required Qualifications:	High school diploma or equivalent and one year of experience.
Preferred:	Ability to communicate effectively orally and in writing. Skill to use computer effectively. Able to take instruction from supervisor(s) and carry to satisfactory completion. Able to understand and apply rules priorities policies and procedures to daily/overall work schedule. Ability to establish and maintain good work relationships with faculty staff and students.
Special Instructions to Applicants:	In order to be considered you must upload your cover letter and resume. This position is eligible for veterans preference. If you are claiming veterans preference please upload a copy of your DD 214 Member Copy 4 with your application for the Qualified Positions link on our applicant FAQs page for a list of eligible positions. Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:	Yes