Customer Service Representative Fleet & Vehicle Services
Job Location:
Phoenix, AZ - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Customer Service Representative - Fleet & Vehicle Services
Location: Prescott Valley AZ 86314 (100% Onsite)
Pay Rate: $21.50/hr W2
Schedule: Monday to Friday 7:00 AM to 3:30 PM
Start Date: August 3 2026 (tentative)
Duration: 6 months with potential for extension
Job Description:
SunSoftOnline is seeking a Customer Service Representative for a contract opportunity with an Arizona state agency in Prescott Valley. This role is the front line of a fleet maintenance operation: assisting customers with vehicle repair needs interpreting service information and discussing work performed verifying mileage performing data entry resolving customer complaints and scheduling vehicles for preventative maintenance warranty work and commercial repairs.
Required:
- Experience in an automotive or fleet maintenance operation environment (service advisor service writer dealership service desk fleet coordinator or similar)
- Customer service experience responding directly to customer inquiries and complaints
- Local to the Prescott Valley / Prescott area current city must be listed on your resume
- Available for an in-person interview within 1 week of posting close and able to start within 2 weeks of an offer
- W2 only; US Citizens and Green Card holders
Required Skills:
2 years of customer service experience High school diploma Strong written and verbal communication skills Ability to work 100% onsite with reliable transportation Must be able to start July 27 2026
Required Education:
This position is responsible for reviewing applications for various public assistance programs and determining the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; verifying that any application forms have been filled out correctly and checking the information on the forms for accuracy. This may require specialists to follow up with applicants a number of times. The position communicates effectively with applicants and r
