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Customer Service Representative ( CSR )
Job Location:
Job Location:
West Palm Beach, FL - USA
Hourly Salary:
$ 18 - 22
Hourly Salary:
Posted:
29 June 2026 (30+ days ago)
Posted:
Application Deadline:
26 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- 401(k) matching
- Flexible schedule
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Sign / Print Customer Solutions Rep & Inside Sales Estimator
Full time: Mon - Fri 8:30a - 5p *** 4-Day Work Weeks Available in Summer! *** No Nights Weekend or Holidays!
Downtown West Palm Beachs leading locally-owned sign and print production company is growing! Our outstanding reputation is built upon our commitment to delivering extraordinary customer service. Period full stop! We find creative and timely marketing solutions for our clients. We respond to their needs quickly and creatively. We never let them down and we never drop the ball. We are looking for a new team member to join our staff who is equally determined to always put their clients first. If you have an attitude and dont have a smile keep moving. This is a team players only zone.
Job Description
This position is responsible for supporting the growth of our B2B clients by developing signage print direct mail and promotional product solutions. The perfect candidate must enjoy juggling multiple projects at the same time draft estimates quickly process orders and managing sign and printing projects from start to finish.
The ideal candidate will have experience working in sign production or digital print have comprehensive knowledge of file preparation and understand the estimating process. Must be comfortable communicating with customers in all types of industries and be prepared to work closely with our production and outside sales teams to meet client deadlines.
Responsibilities:
- Assist customers with order and estimate inquiries via phone e-mail and in-person at our downtown office.
- Accurately understand our customers sign/print/marketing needs and communicating best solutions.
- Manage customers estimates and orders from start to finish - intake of sign/print specs draft accurate estimates review print-ready files prepping order for production and ensuring that the job is completed correctly on or before due dates.
- Communicate effectively with all departments co-workers and vendors in order to meet customer needs - recognizing best practices and internal workflow channels to achieve best results.
Qualifications:
- Previous experience in the sign and/or print industry with a focus on customer and internal production support.
- A positive upbeat approach to communicating with co-workers and clients alike. MUST enjoy communicating with customers on the phone via email and during in-office meetings.
- You should be passionate about sign and print design and production.
- Comprehensive understanding of all the steps involved in coordinating print and sign projects for production.
- Direct mail marketing experience gets you a leg up. Knowledge of postal regulations EDDM rules and processing mailing list.
- Basic understanding of graphic design is a plus. Experience with Adobe CS programs variable data setup and light design/pre-press doesnt hurt.
- Must be a self-starter who is able to perform research ask questions and work with confidence to complete internal and client projects without supervision.
- Able to learn new software and new technology quickly and comfortably. Experience with Printers Plan or similar print/sign processing software is a plus.
Experience
- 2 years of successful inside sales/customer service experience in sign and/or print production.
- Proven ability to communicate professionally with B2B customers by phone via email and during in-office consultation meetings.
- Track record of being technologically savvy with an ability to grasp new computer systems
- Math. You have a basic background and understanding of how estimating works.
- An aptitude for problem-solving attention to detail and an eye for color and design.
- A verifiable history of working well with others not letting stress get to you and raising a hand when you need help (theres nothing wrong with that!). You dont let projects and anxiety build up. Bottom line: you can multi-task delegate and project manage like a maestro all while keeping your cool.
Job Types: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Paid time off
- 4 Day Work Weeks Available in the Summers
- Medical
- Retirement Contribution
Schedule:
- Monday to Friday 8:30a - 5p
Education:
- Associate (Preferred)
Work Remotely:
- No
Sir Speedy Printing & Marketing provided the following inclusive hiring information:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race color religion sex sexual orientation gender identity national origin veteran status or disability status.
Job Type: Full-time
Benefits:
Health insurance
Paid time off
Health insurance
Paid time off
Experience:
- Customer Service: 1 year (Required)
- Sign Estimating: 1 year (Preferred)
- Print Estimating: 1 year (Required)
Location:
- West Palm Beach FL 33401 (Required)
Ability to Commute:
- West Palm Beach FL 33401 (Preferred)
Work Location: In person
Compensation: $18.00 - $22.00 per hour
We are one of the nations leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry from print signs and marketing to online ordering portals and more we believe a rewarding career is shaped by people purpose and passion.
If you dream of being part of an organization with a great heritage progressive leadership and cutting-edge technology discover the world that is Sir Speedy and its independent franchisees. Sir Speedy is a leading industry provider of printing signs and marketing services but were less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes we work hardand play harder. Its part of our DNA.
With several career paths to choose from sales marketing design production operations no matter the role you choose youll be working in an organization that cares about you. At Sir Speedy you can make a difference.
Required Experience:
Unclear Seniority
About Company
Sir Speedy |Discover your one-stop resource for custom printing services, signs, banners, and marketing solutions. Large or small, simple or complex, our fast and efficient teams are here to help.
