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Customer Service Representative

Ace Handyman Services Union County NJ

Job Location:

Clark, SD - USA

Monthly Salary: Not provided by the employer

Posted: 21 May 2026 (30+ days ago)

Application Deadline: 16 June 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Benefits:

Flexible schedule

Company Description:

Ace Handyman Services is an Ace Hardware Company that provides professional repair maintenance and improvement services for residential and commercial customers.

Overview of Position:

The CSR works in an an office environment assisting the TEAM and reports to the Office Manager. The CSR acts as the central hub handling inbound calls/leads scheduling jobs ordering materials and providing information on services ensuring smooth operations by coordinating craftsmen solving logistics managing paperwork and boosting customer satisfaction with strong communication and problem-solving.

***Work schedule can be adjusted to fit candidates needs***
30hrs per week required to fill the role.

Responsibilities:

Customer Interaction: Ensure phones are answered promptly respond to leads (email web) provide service info pricing and availability receive complaints and follow up with clients.

Scheduling & Dispatch: Coordinate and manage schedules for multiple craftsmen and projects efficiently dispatching jobs and optimizing routes.

Logistical Support: Order materials for jobs help solve operational issues and ensure smooth project flow from start to finish.

Sales & Support: Educate customers on services process quotes/billing and potentially handle other sales such as commercial clients.

Administrative Tasks: Perform general office duties filing and data entry.

Required Skills & Qualities:

Excellent phone etiquette and communication skills.
Strong sales skills.
Strong customer service skills.
Strong organizational and multitasking abilities.
Customer-focused attitude with problem-solving skills.
Proficiency with computer systems (Office Suite CRM/ServiceTitan).
Ability to work in a fast-paced environment.

Compensation: $36000.00 per year

The 800 Craftsmen who represent our Brandare the heart and soul of our turn-key white-glove home repair maintenance and improvement are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.

Required Experience:

Unclear Seniority

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About Company

Ace Handyman Services Union County NJ

View Open Positions Take Back Your Life, With Confidence Come work for and be a part of the most trusted brand in hardware and home improvement. Join our TEAM as we redefine the power of the trades. Let Ace Handyman Services handle all the hassles and paperwork while you keep your fre ... View more

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