Customer Service Representative

Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and a landscape where attention is limited and competition is constant we help brands communicate more clearly present themselves more effectively and grow with intention.

We are seeking a customer-focused Customer Service Representative to provide professional support and help create positive customer experiences. This role is ideal for individuals who enjoy helping others solving problems and building strong communication skills.

• Respond to customer inquiries and service requests in a professional manner.
• Provide accurate information regarding products services and company procedures.
• Assist with resolving routine customer concerns and escalating issues when appropriate.
• Maintain professional and positive customer interactions.
• Document customer communications and update records accurately.
• Support daily customer service operations and team objectives.
• Collaborate with team members to ensure customer satisfaction.

• Strong communication and interpersonal skills.
• Customer-focused with a positive and professional attitude.
• Excellent organizational and problem-solving abilities.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer skills including email data entry and document management.
• Reliable detail-oriented and team-oriented.
• Entry-level candidates welcome; training provided.