Customer Service Representative

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians appliance repair technicians plumbers and skilled general labor handle the tough jobs the technical work and the details others overlookalways with professionalism safety and efficiency in mind.

We are seeking a friendly and motivated Customer Service Representative to assist customers answer questions and provide professional support throughout the customer experience. This role is ideal for someone who enjoys working with people solving problems and building positive customer relationships while developing valuable communication and professional skills.

• Identify customer needs and provide appropriate information and solutions.
• Communicate product service and promotional information clearly.
• Address routine customer questions and concerns.
• Recommend appropriate products or services based on customer needs.
• Support customer follow-ups and relationship-building activities.
• Maintain accurate records of customer interactions and follow-up activities.
• Share customer feedback and questions with appropriate team members.
• Support customer engagement and promotional initiatives.
• Assist with customer satisfaction and retention activities.
• Collaborate with team members to achieve customer service goals.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly professional and customer-focused attitude.
• Strong listening and problem-solving abilities.
• Positive attitude and willingness to learn.
• Good organizational and multitasking skills.
• Comfortable interacting with customers and the public.
• Reliable adaptable and self-motivated.
• Previous customer service sales retail hospitality or similar experience is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching