Customer Service Rep

Customer Service Rep

HireFrontier

Job Type: Full-Time

Salary: Up to $23 per hour

Schedule: Monday - Friday 9:00 AM - 5:00 PM

HireFrontier is a leading staffing and recruitment firm connecting top talent with exceptional career opportunities across the United States. We are currently seeking a dedicated Customer Service Representative to support our operations and deliver outstanding service to candidates clients and internal teams.

Key Responsibilities:

• Deliver real-time support to placement specialists and field teams during active recruitment and onboarding processes.

• Handle a high volume of inbound inquiries from candidates and clients regarding job placements interview scheduling and service updates.

• Partner with recruitment coordinators to arrange interviews update candidate pipelines and address placement-related questions.

• Verify completion of daily activities with field staff and collect necessary documentation at shift close.

• Prepare and organize recruitment materials and documentation for upcoming placement schedules.

• Cross-check placement details and supporting records to ensure accuracy before distribution.

• Maintain precise records input data into our applicant tracking systems and keep all files current.

• Communicate professionally with candidates clients hiring managers and internal departments to support seamless operations.

• Quickly investigate and resolve placement scheduling or service issues while providing excellent support.

• Effectively manage multiple priorities in a fast-paced results-driven environment with strong attention to detail.

Qualifications:

• High school diploma or equivalent required.

• Prior experience in customer service recruitment coordination administrative support or office environments preferred.

• Excellent verbal and written communication skills with proven ability to build strong relationships.

• Demonstrated success managing high call volumes while staying organized and focused on client/candidate needs.

• Strong attention to detail and commitment to accuracy and follow-through.

• Proficient with computer systems data entry and multiple software platforms.

• Ability to work independently as well as collaboratively within a team setting.

• Reliable punctual and adaptable in a dynamic operations-focused workplace.

What We Offer:

• Competitive hourly pay with growth opportunities.

• Comprehensive benefits package including health dental and vision options.

• Paid training and ongoing professional development.

• Supportive team environment focused on career advancement.

• Opportunity to grow within a thriving staffing and recruitment company.

Apply today to join HireFrontier and help connect great talent with great opportunities!

Required Skills:

MarketingCustomer ServiceHuman ResourcesAdministrationInformation TechnologyMicrosoft Office