Customer Service Rep.
Job Location:
Greenville, NC - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
CUSTOMER CARE ASSOCIATE REMOTE POSITION
Adams MultiMedia(AMM)is building an exceptional Customer Care team throughout our major markets working onsite or remotely. You may be able to work in any of our 100 locations. For a complete list of AMM offices log onto
AMM provides complete news and multimedia products to more than 34 million people within the local communities being served.
AMMis seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100 APG locations.
AMMoffers a competitive hourly wage plus bonus for local candidates working on-site.
Primary Responsibilities
Provide the highest level of customer service and satisfaction
Listen to customer concerns and handle complaints in a professional and timely manner
Review and update customer accounts and transactions while resolving issues
Requirements
High school diploma GED or suitable equivalent
1 years of customer service experience
Excellent phone etiquette
Proficient computer skills including the ability to type at least 40 WPM
Reliable self-starter with a positive and collaborative attitude
Outstanding communication skills both verbal and written
Proven organizational skills
Ability to sit at a desk for extended periods
Hours may vary to cover different time zones and the ability to work weekends holidays evenings a rotating schedule
Interested and qualified candidates can email resumes to the Customer Care Manager:
No phone calls please.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
