Customer Service & Project Coordinator – Print & Signage

Chandler AZ

AlphaGraphics Chandler Gilbert Scottsdale is a locally owned leader in printing signage and visual communications. We help businesses and organizations bring their ideas to life through high-quality print signage marketing and branded solutions.

Our team is fast-paced collaborative and customer-focused. We take pride in delivering exceptional service solving problems and helping our clients look their best. If you enjoy working with people staying organized and being part of a team where every day is different wed love to meet you.

We are seeking a motivated and detail-oriented Customer Service & Project Coordinator to join our growing team. This role serves as a key point of contact for customers both in person and through phone/email communication helping guide projects from initial inquiry through production and delivery.

While this role includes front-counter customer service responsibilities it is also highly collaborative and project-focused. The ideal candidate enjoys helping customers solving problems multitasking in a fast-paced environment and keeping projects organized and moving forward.

Youll work with a wide variety of products including business printing signage marketing materials event graphics direct mail and more.

Full-time position. Standard weekday business hours. No nights or weekends.

Greet and assist customers in person by phone and via email in a professional and friendly manner
Manage customer inquiries quotes orders and project updates
Accurately enter and process orders using our order management systems
Help customers determine the best products and solutions for their needs
Coordinate with production teams to ensure projects are completed accurately and on time
Review files job specifications and project details for accuracy
Communicate proactively with customers throughout the project lifecycle
Assist in resolving customer questions or concerns with a positive solutions-focused attitude
Maintain knowledge of our products services capabilities and pricing
Support a positive team-oriented work environment

Previous customer service experience required
Print signage marketing or related industry experience preferred but not required
Strong communication and organizational skills
Ability to multitask and manage multiple projects simultaneously
Self-starter with strong problem-solving abilities and attention to detail
Comfortable working independently while also contributing as part of a team
Comfortable learning new software and technology systems
Positive attitude and genuine desire to help customers
Ability to stay organized and professional in a fast-paced environment

Competitive hourly pay based on experience
Health dental and vision insurance
Paid time off and holidays
401(k) with company match
Opportunities for growth and advancement
Supportive and collaborative team environment

If you are passionate about customer service and enjoy working in a fast-paced creative environment wed love to hear from you. Please submit your resume along with a brief introduction explaining why you would be a great fit for our team.

AlphaGraphics Chandler Gilbert Scottsdale is an Equal Opportunity Employer.