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Customer Service Manager Worcester Area

Albertsons


Job Location:

Worcester, MA - USA

Monthly Salary: Not provided by the employer
Posted: 11 July 2026 (30+ days ago)
Application Deadline: 8 October 2026
Vacancies: 1 Vacancy

Job Summary

Description

Why choose us

Are you ready to take the next step in your career Join us for an exciting opportunity at Albertsons Companies where innovation and customer service go hand-in-hand!

At Albertsons Companies we are looking for someone whos not just seeking a job but someone who wants to make an this role youll have the opportunity to lead innovate and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced dynamic environment thats constantly evolving.

Were looking for a friendly organized and solutions-focused Customer Service Manager to lead our front-end team and ensure every customer leaves with a great this role youll oversee the daily operations of the customer service and checkout areas support and coach team members and handle escalated customer concerns with professionalism and care. Youll be responsible for overseeing shift schedules maintaining a clean and welcoming environment and ensuring smooth efficient service at all times. Whether youre jumping in to assist during a rush or mentoring staff on best practices youll be setting the tone for exceptional service and perfecting the art of fresh friendly shopping. If you have experience in retail leadership strong communication skills and a passion for creating positive customer experiences wed love to have you on our team!

What you bring to the table:

  • You take pride in the work you do whether big or small.
  • You agree that food is central to all our lives.
  • Helping customers and fellow associates gives you energy.
  • Smiling and making others smile is your favorite.
  • You are eager willing and wanting to learn & grow.
  • You believe that being a part of your community matters.

We also provide a variety of benefits including:

  • Competitive wages paid weekly
Access to up to 50% of your earned wages before payday via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical Dental 401k and more!)
  • Time off (vacation holidays sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve


Our Values Click below to view video: ACI Values


A copy of the full job description can be made available to you.




Required Experience:

Manager


About Company

Company Logo

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to b ... View more

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