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Customer Service Manager

Hand & Stone


Job Location:

Coral Springs, FL - USA

Hourly Salary: $ 19 - 21
Posted: 22 May 2026 (30+ days ago)
Application Deadline: 19 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Responsive recruiter
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Training & development
  • Vision insurance
SEEKING QUALIFIED CANDIDATES FOR HAND AND STONE MASSAGE AND FACIAL SPA CUSTOMER SERVICE MANAGER POSITION

Benefits/Perks
  • Employee Appreciation
  • Health Insurance available for Full-Time Employee
  • Dental Vision Life & Accident Insurance
  • 401k retirement plan
  • Flexible schedules
  • Complimentary monthly massage or facial your choice
  • Additional employee massages facials and retail products at a reduced cost

QUALIFIED CANDIDATES SHOULD POSSESS THE FOLLOWING SKILLS:
Min 1 year Management Experience in the Spa/Hospitality/Retail/ Fitness Industry
Goal/Detail Oriented
Energetic Enthusiastic and Caring Personality
Sales Experience is REQUIRED
Leadership Training and Motivational Skills
Evening and Weekend Shifts Required
Strong Computer Written and Verbal Communication Skills

JOB RESPONSIBILITIES INCLUDE
Overall Oversight and Management of Reception Team
Achieve Membership Service and Product Sales Targets
Development Training and Accountability for Reception Staff
Training and Motivating Sales Team
Reception and Orientation of Clients
Client Reservation Management
Overall Responsibility for Clients Experience in the Spa
Collaboration with Lead Massage Therapist and Lead Esthetician to maximize performance

Hand and Stone is a leading player in the Spa Industry with over 300 locations across the county. We are rapidly growing in the S. Florida market with new locations coming soon in Broward County. Hand and Stone Massage and Facial Spa provide professional Massages Facials and Hair Removal Services. We offer an affordable way for our clients to RELAX RESTORE and REFRESH in our BEAUTIFUL SPAS.
COME GROW WITH US!

Job Type: Full-time
Compensation: $19.00 - $21.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.




At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.

We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.

Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.


I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.


Required Experience:

Manager


About Company

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View Open Positions At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXI ... View more

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