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Customer Service & Lead Conversion & Automation Specialist Part Time
Job Location:
Job Location:
Flower Mound, TX - USA
Hourly Salary:
$ 14 - 18
Hourly Salary:
Posted:
3 July 2026 (30+ days ago)
Posted:
Application Deadline:
30 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Benefits:
- Bonus based on performance
- Competitive salary
- Employee discounts
Win Kids Sports & Learning Center Flower Mound TX
NOW HIRING IMMEDIATE START AVAILABLE
Are you passionate about working with families and helping children thrive in a high-energy fun and professional environment Win Kids Sports & Learning Center is seeking a Customer Service & Lead Conversion & Automation Specialist to join our team and help us deliver our award-winning programs in Gymnastics Ninja Warrior Pre-K Enrichment Camps and Birthday Parties!
This is a part-time position offering hourly pay performance incentives with opportunities for leadership and career growth. Were looking for someone who brings energy accountability and great communication to every customer interaction.
HOURS
Wednesday/Thursday 3:00pm-8:30pm
Saturday 8:30am-12:30 PM
*additional hours could be considered
HOURS
Wednesday/Thursday 3:00pm-8:30pm
Saturday 8:30am-12:30 PM
*additional hours could be considered
ABOUT WIN KIDS
Win Kids is more than a childrens sports centerits a place where kids build confidence coordination friendships and lifelong skills. Our team culture is inspired by world-class hospitality (think Disney Lifetime Fitness and Great Wolf Lodge) and we pride ourselves on delivering excellence in everything we do.
WHAT YOULL DO
As a Customer Service Lead Conversion & Automation Specialist youll play a dual role that is both customer-facing and tech-enabled. Your primary responsibility will be to connect with past and potential customers by phone using our Go High Level CRM pipeline following up on leads re-engaging inactive clients and helping families get started in our programs.
In addition youll be a supportive and welcoming presence at the front deskworking closely with our customer service and enrollment team to ensure smooth daily operations and an outstanding experience for every family who walks through our doors.
Key Responsibilities:
Make outbound and follow-up phone calls using the Go High Level pipeline focusing on reactivating past customers and guiding new leads through our program offerings
Provide exceptional service to parents and studentsgreet everyone with energy and professionalism
Guide families through the enrollment process for classes camps and events
Manage incoming phone and web inquiries with friendly efficiency
Maintain accurate records of enrollments trials schedules and payments
Track and meet sales/enrollment benchmarks
Assist with birthday party and camp bookings confirmations and customer follow-ups
Keep the lobby and welcome areas tidy and organized
Support the front desk with daily opening/closing and cleaning procedures
Collaborate with the coaching and leadership team to ensure consistent high-quality experiences
Attend team trainings and bring a yes-minded attitude to every shift
Provide exceptional service to parents and studentsgreet everyone with energy and professionalism
Guide families through the enrollment process for classes camps and events
Manage incoming phone and web inquiries with friendly efficiency
Maintain accurate records of enrollments trials schedules and payments
Track and meet sales/enrollment benchmarks
Assist with birthday party and camp bookings confirmations and customer follow-ups
Keep the lobby and welcome areas tidy and organized
Support the front desk with daily opening/closing and cleaning procedures
Collaborate with the coaching and leadership team to ensure consistent high-quality experiences
Attend team trainings and bring a yes-minded attitude to every shift
QUALIFICATIONS:
Minimum 12 years of customer service or sales experience
Energetic warm and able to communicate clearly with parents and children
Organized self-motivated and comfortable working in a fast-paced environment
Strong multitasking ability and comfort using scheduling systems or databases
A love for childrens wellness education or athletics is highly preferred
Must be available for evening and/or weekend shifts
Minimum 12 years of customer service or sales experience
Energetic warm and able to communicate clearly with parents and children
Organized self-motivated and comfortable working in a fast-paced environment
Strong multitasking ability and comfort using scheduling systems or databases
A love for childrens wellness education or athletics is highly preferred
Must be available for evening and/or weekend shifts
PERKS OF WORKING AT WIN KIDS:
Positive professional and team-oriented culture
Training and growth opportunities
Discounts on classes and events for family members
Opportunity to make a meaningful impact on childrens lives
Compensation: $14.00 - $18.00 per hour
Were always looking for upbeat reliable team members to join us in a variety of roles:
- Event Staff
- Birthday Managers & Weekend Birthday Team
- Open Gym Staff
- Recreational Coaches
- Ninja Class Coaches
- Summer Camp Team Members
- Front Desk / Customer Service Team
- Preschool Teachers
- Classroom Assistants
*Opportunities available to learn grow and advance into higher-level coaching and leadership roles.
At Win Kids we offer flexible scheduling that works well with school and life commitments making it a great fit for students and those seeking a strong work-life balance. Every role plays an important part in creating an incredible experience for our athletes and families.
If you love working with kids bring great energy and want to be part of a supportive fun team that makes a real impact every day wed love to meet you.
Required Experience:
IC
About Company
Flower Mound's top-rated kids gymnastics, ninja warrior & tumbling classes. Ages 6mo-adult. 25+ years trusted by families. Book a FREE trial class today!
