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Customer Service Coordinator, Student Financial Services
Job Location:
Job Location:
Philadelphia, PA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
16 July 2026 (30+ days ago)
Posted:
Application Deadline:
13 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Position Summary
The Customer Service Coordinator in Student Financial Services ( SFS ) is a front-facing customer service team member operating in a fast paced cross-functional student-focused environment. This position is responsible for greeting guests triaging issues creating tickets routing students and families to the appropriate counselor and maintaining the email and phone systems for Student Financial Services.
Required Qualifications
Associate degree or equivalent combined education and work experience in an Admissions or Financial Aid Office or in a related higher education environment. Previous experience successfully working as part of a team. Demonstrated strong interpersonal skills with the ability to communicate effectively and provide outstanding customer service to students families and campus partners. Knowledge of and commitment to the mission of La Salle University.
Preferred Qualifications
Bachelors degree. Previous involvement in developing recruiting and communication strategies. Previous experience using Slate and/or Ellucians Banner. Proficiency in Spanish.
The Customer Service Coordinator in Student Financial Services ( SFS ) is a front-facing customer service team member operating in a fast paced cross-functional student-focused environment. This position is responsible for greeting guests triaging issues creating tickets routing students and families to the appropriate counselor and maintaining the email and phone systems for Student Financial Services.
Required Qualifications
Associate degree or equivalent combined education and work experience in an Admissions or Financial Aid Office or in a related higher education environment. Previous experience successfully working as part of a team. Demonstrated strong interpersonal skills with the ability to communicate effectively and provide outstanding customer service to students families and campus partners. Knowledge of and commitment to the mission of La Salle University.
Preferred Qualifications
Bachelors degree. Previous involvement in developing recruiting and communication strategies. Previous experience using Slate and/or Ellucians Banner. Proficiency in Spanish.
Required Experience:
IC
About Company
La Salle University is an independent Catholic institution of higher learning with an enrollment of some 7,500 students. It offers about 40 undergraduate majors, 15 minors, about a dozen graduate programs, (including a doctoral program in Clinical Psychology), and more than 30 certifi ... View more
