Customer Service Coordinator
Job Location:
Houston, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Department:
Job Summary
Fiber Glass Systems a business under NOV is hiring! Responsible for communicating with customer understanding their needs and ensuring a smooth sales process. Required to build instant rapport and achieve customer satisfaction. Responsible for order placement general sales information product requirements pricing and delivery coordination. Provide high levels of customer satisfaction by providing support guidance diligent follow up and resolution of customer inquiries or issues.
PRIMARY DUTIES & RESPONSIBILITIES
- Comprehensive understanding of product line offered by Fiber Glass Systems
- Basic understanding of project management and scopes
- Strong ability to read and match purchase orders quotes & order entry
- Diligent follow up with customers internal & external
- Ability to follow and reinforce processes
- Assist customers with questions reporting and escalation issues
- Audit compliance
- Report creation
- Adhere to company quality standards and corporate compliance guidelines
- Other duties as assigned
EDUCATION & EXPERIENCE
- 1-3 years customer service or operations/planning experience
- Proficiency in MS Office products
- Excellent communication skills
- Exceptional customer service skills
- Strong time management and decision making
- Ability to multi-task in a fast-paced environment
- Detailed and able to prioritize independently
We offer a competitive benefits package starting first date of employment that includes: medical dental vision life insurance 401 K savins plan paid time off and starting at 3 weeks of vacation!
Required Experience:
IC
About Company
Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.We Power the Industry that Powers the WorldThroughout every region in the world and across every area of drilling and production, our family of ... View more
