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Customer Service & Brand Ambassador Hybrid Remote
Job Location:
Job Location:
Norwood, MN - USA
Hourly Salary:
USD 23 - 27
Hourly Salary:
Posted:
29 September 2026 (21 hours ago)
Posted:
Application Deadline:
27 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Customer Service & Brand Ambassador Hybrid/Remote
The Brothers That Just Do Gutters
Pay: $23$27 per hour performance bonuses
Are you highly organized great on the phone and the kind of person who genuinely enjoys meeting and talking with people
The Brothers That Just Do Gutters is looking for a Customer Service & Brand Ambassador to join our team.
This is a unique hybrid position combining customer service and office administration (approximately 75%) with local marketing social media and community events (approximately 25%).
Most administrative and customer service responsibilities can be performed remotely from home. But this isnt a 100% remote position. Youll also be one of the local faces of our companyrepresenting us at town fairs farmers markets home shows and community events and helping us stay visible and engaged on local social media.
What Youll Do:
Customer Service & Administration Approximately 75%
- Answer incoming customer calls in a friendly and professional manner
- Help customers schedule estimates and appointments
- Respond to basic questions and direct customers to the appropriate team member
- Assist with customer follow-ups and communications
- Maintain accurate customer information and records
- Provide administrative support to our sales and management teams
- Help coordinate schedules and appointments
- Perform general administrative and office responsibilities
Much of this portion of the position can be performed remotely.
Brand Ambassador Local Marketing & Social Media Approximately 25%
- Work with our sales team to identify local marketing opportunities
- Research and coordinate town fairs farmers markets home shows community events and other opportunities to promote our company
- Attend selected events as a representative of The Brothers That Just Do Gutters
- Talk with homeowners about our company and services and generate leads for our sales team
- Coordinate event materials signage displays and promotional items
- Create and post engaging local content on Facebook and other social media platforms
- Share photos of completed projects community involvement employees customer stories seasonal information and other locally relevant content
- Look for opportunities to engage with local Facebook groups community pages organizations and businesses
- Take photos and short videos at company and community events for social media
- Help develop new grassroots marketing ideas and community partnerships
Were not looking for a full-time digital marketing expert. Were looking for someone who understands social media has a good eye for what makes an interesting local post and enjoys finding creative ways to keep our company visible in the community.
Who Were Looking For:
This role is a great fit for someone who is organized enough to handle administrative responsibilities independently from home but outgoing enough to comfortably meet and talk with new people.
You should be:
- Friendly personable and great on the phone
- Highly organized and detail-oriented
- Self-motivated and productive when working remotely
- Dependable and good at following through
- Confident approaching and talking with new people
- Comfortable creating simple engaging social media content
- Professional in your communication and appearance
- Comfortable with computers email scheduling systems and social media
- Willing to occasionally work evenings or weekends for community events
- Able to travel locally and have reliable transportation
Experience in customer service administrative support hospitality retail marketing social media or event promotion is helpful but were more interested in finding the right person than a particular résumé.
Compensation & Benefits:
- $23$27 per hour based on experience and qualifications
- Performance bonus opportunities based on results from local marketing and lead-generation activities
- Significant work-from-home flexibility
- Paid time off
- Paid holidays
- Training and opportunities for professional growth
- A varied role that combines independent remote work with customer interaction and community involvement
Why This Role Is Different
Most of your administrative and customer service responsibilities can be handled remotely while the marketing side gives you an opportunity to get out into the community meet people create content and do something different.
Youll have a combination of work-from-home flexibility customer interaction community involvement creativity and variety.
About Us:
The Brothers That Just Do Gutters is a locally operated home-service company specializing in gutter installation repair cleaning gutter guards and related services.
Were building our company around a simple idea: homeowners should be able to expect professionalism communication and exceptional customer service from their contractor.
Our mission is to Reinvent Contractor Service and this position is an important part of delivering on that promise.
If youre organized outgoing dependable creative and looking for a flexible position that combines working from home with getting out into the community wed love to hear from you.
Flexible work from home options available.
Compensation: $23.00 - $27.00 per hour
Join Our Team at The Brothers that just do Gutters
The Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise specializing in the installation repair and maintenance of seamless gutters gutter guards specialty gutters and more. With over 100 franchise locations across the United States we are rapidly growing and continuously seeking driven individuals to join our team.
We are a performance-based company dedicated to providing clear career paths for individuals with goals and aspirations. We fully invest in our team members believing that creating a comfortable and supportive work environment is key to success.
Dont settle for a fixer-upper career. Join us and build something great.
This franchise is independently owned and operated. The franchisee not The Brothers that just do Gutters Corporate is the sole employer for this position: your application goes directly to them they alone make all hiring decisions and any employment inquiries should be directed to the franchisee rather than to Corporate.
About Company
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