Customer Service
Job Location:
Job Location:
Boston, MA - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
Yesterday
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The role of the Customer Service Associate is to complete customer interaction pleasantly and this role you will be responsible for providing high-quality customer service and support to clients before during and after they purchase products or customer inquiries and promptly and accurately answer their questions or and escalating complex or high-priority issues to the appropriate teams for positive experiences with customers to ensure their or exceeding performance targets such as response time customer satisfaction ratings and sales exceptional guest experiences the priority in every interactionPer company and site-specific guidelines contribute to a safe environment for all guests and a ready-to-serve posture that is welcoming to eye contact and smile at all guests to acknowledge assisting guests with unrushed mindful of word choices while speaking with guests remaining polite and all cash handling guidelines per company :Ability to read write and verbally communicate in EnglishAbility to effectively maneuver around various locations both inside and outside while engaging in bending prolonged standing running and prolonged sitting in all weather conditionsAbility to receive medical and security clearance for one or more locationsPossess the manual dexterity to operate essential office equipment including computers and cash the mental acuity to be able to process cash and manual sense of customer serviceAbility to lift a minimum of 50 pounds and push a minimum of 200 poundsBe at least 18 years of able and willing to smile during every customer uniform standards while around the to create relationships with customersOrganization and strong problem-solving skills
