Customer Service Associate

Sprinkler Warehouse is the largestonlinelawn sprinkler supply store in the nation.
We love the excitement of being the biggest and best e-commerce website in our industry.
Were proud of our fun and rewarding work environment.
Youll be glad you applied to Sprinkler Warehouse.

Start Date: - Immediately - Hiring Now

Type:Full-Time position

Location:Physical Office

Office setting with friendly team-oriented staff.

Candidates should anticipate a fast-paced productive environment.

Rate:Based on experience

Starting Salary (based on experience): $19.00 to $21.00 per hour

Free Snack room (drinks snacks coffee)

Bonus Opportunities Available

A Fun place to work with lots of Benefits!

As a Customer Service Representative for our company you will:

Answers calls from customers wanted to place an order from our e-commerce website

Answer incoming customer inquiries about product details return policies billing issues and general concerns.

Record customer information within our customer service database.

Engage with clients in a friendly and professional manner while assisting them with their online orders.

Offer support and solutions to customers in accordance with the companys customer service policies.

Candidates must have:

A passion for working with people and offering outstanding customer support

The ability to use multiple computer applications while talking to clients over the phone.

Excellent written and verbal communication skills.

Candidates must be available:

Monday through Friday 8:00 AM to 5:00 PM

Weekend Opportunities- Saturday-Sunday

Job Location:

Sprinkler Warehouse - Katy

2737 W Grand Pkwy N Ste C Katy TX 77449

As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc. including all its subsidiaries provides job opportunities to qualified individuals without regard to actual or perceived race color creed religion national origin sex gender age disability gender identity sexual orientation citizenship status uniform service veteran status marital status genetic information physical or mental disability or any other characteristic in accordance with applicable federal state and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position please contact Human Resources at US: 855.556.3221 or by email to: with the nature of your accommodation request and include the Business name location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen as permitted by law.

Competitive weekly/bi-weekly pay discretionary bonuses 401(k) with company match Employee Stock Purchase Plan paid time off (vacation sick volunteer holidays birthday floating) medical/dental/vision flexible spending accounts company-paid life and short-term disability plus optional long-term disability and additional life insurance. All benefits subject to eligibility.

Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (Agency) the Company has no obligation to pay the Agency any fee for submission offer placement or any service without a fully executed contract of service covering the engagement.