Customer Service Assistant

Golden HQ Corp was founded to bridge traditional marketing discipline with modern consumer expectations helping organizations build authentic positioning meaningful engagement and measurable business growth.

We are looking for a reliable and customer-oriented Customer Service Assistant to support daily customer interactions and help deliver an outstanding service experience. This role is ideal for individuals who enjoy working with people resolving concerns and contributing to a positive and collaborative workplace.

• Assist customers with questions about products services and company offerings.
• Provide prompt and courteous support to address customer needs.
• Build and maintain strong relationships through professional communication.
• Keep accurate records of customer interactions and service activities.
• Support customer satisfaction and retention initiatives.
• Work closely with team members to ensure high-quality service delivery.
• Follow company policies procedures and service standards.
• Assist with daily operational tasks related to customer support.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Strong customer service and problem-solving abilities.
• Positive attitude and professional demeanor.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively.