Customer Service Assistant
Oklahoma City, OK - USA
Job Summary
At Avalonvi we specialize in strategic real-world marketing solutions that help brands connect with people where it matters most face to face in physical spaces and through impactful brand brand positioning to on-the-ground campaigns we bring ideas to life beyond screens.
Job Summary
We are seeking a friendly and motivated Customer Service Assistant to support customer interactions and help ensure a positive service experience. This role is ideal for individuals who enjoy helping others solving problems and working in a professional team environment.
- Respond to customer inquiries in a professional and timely manner.
- Help resolve customer concerns and escalate issues when necessary.
- Maintain accurate customer records and documentation.
- Support customer satisfaction and retention initiatives.
- Collaborate with team members to ensure high-quality service.
- Assist with administrative and operational support tasks.
- Uphold company standards for professionalism and customer care.
- Contribute to improving customer experience processes.
- High school diploma or equivalent required.
- Strong verbal and interpersonal communication skills.
- Excellent problem-solving and organizational abilities.
- Positive attitude and customer-focused mindset.
- Ability to multitask in a fast-paced environment.
- Strong attention to detail and reliability.
- Ability to work independently and as part of a team.