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Customer Service Assistant
Job Location:
Job Location:
Charlotte, NC - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
1 July 2026 (30+ days ago)
Posted:
Application Deadline:
28 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
About Us
Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and a landscape where attention is limited and competition is constant we help brands communicate more clearly present themselves more effectively and grow with intention
Job Summary
We are seeking a reliable and customer-focused Customer Service Assistant to support daily service operations and ensure a positive experience for every customer. This role is ideal for individuals who enjoy helping others solving problems and working in a team-oriented environment.
Responsibilities
- Assist customers with questions requests and general service needs.
- Provide clear and accurate information about products and services.
- Support customers by addressing routine concerns in a professional manner.
- Help ensure a positive and welcoming customer experience.
- Collaborate with team members to improve service quality and efficiency.
- Follow company policies procedures and service standards.
- Support daily operational tasks related to customer service.
- Build positive relationships through friendly and professional communication.
- Participate in training and ongoing development programs.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Positive attitude and customer-focused mindset.
- Excellent problem-solving and organizational abilities.
- Ability to work in a fast-paced team-oriented environment.
- Strong attention to detail and reliability.
- Ability to multitask and stay organized.
