Customer Service Assistant

Novra Corp

Job Location:

Charlotte, NC - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

About Us

Novra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and a landscape where attention is limited and competition is constant we help brands communicate more clearly present themselves more effectively and grow with intention

Job Summary

We are seeking a reliable and customer-focused Customer Service Assistant to support daily service operations and ensure a positive experience for every customer. This role is ideal for individuals who enjoy helping others solving problems and working in a team-oriented environment.

Responsibilities

Assist customers with questions requests and general service needs.
Provide clear and accurate information about products and services.
Support customers by addressing routine concerns in a professional manner.
Help ensure a positive and welcoming customer experience.
Collaborate with team members to improve service quality and efficiency.
Follow company policies procedures and service standards.
Support daily operational tasks related to customer service.
Build positive relationships through friendly and professional communication.
Participate in training and ongoing development programs.

Qualifications

High school diploma or equivalent required.
Strong communication and interpersonal skills.
Positive attitude and customer-focused mindset.
Excellent problem-solving and organizational abilities.
Ability to work in a fast-paced team-oriented environment.
Strong attention to detail and reliability.
Ability to multitask and stay organized.

About UsNovra Corp was founded with a simple vision: to provide businesses with modern marketing support that is both strategic and a landscape where attention is limited and competition is constant we help brands communicate more clearly present themselves more effectively and grow with intentionJ...