Member Experience and Sales Specialist
Are you energetic outgoing and passionate about helping people improve their lives through fitness
Workout Anytime Somerset is looking for a high-energy friendly team member to join our growing gym family. This position is much more than sitting behind a front desk. We are seeking someone who enjoys building relationships providing exceptional customer service and helping people take the first step toward achieving their fitness goals.
This role combines membership sales customer engagement lead follow-up and front desk responsibilities. For the right candidate there may be future opportunities to grow into a hybrid role that includes personal training and fitness coaching.
## Help Launch a Brand-New Gym
This position will begin approximately two months before our official grand opening as part of our pre-sales team.
During the pre-sales period responsibilities will include:
- Selling memberships
- Following up with prospective members who express interest in joining
- Making outbound calls texts and emails to leads
- Assisting with charter membership enrollment
- Helping prospective members learn about our memberships and amenities
- Building excitement within the community leading up to opening day
- Representing Workout Anytime at local events and promotional activities when needed
Following our grand opening the position will transition into a combination of member services membership sales and front desk operations.
## What Youll Do
- Sales and selling memberships is a priority
- Welcome members and guests with a positive professional attitude
- Conduct gym tours and introduce prospective members to our facility
- Follow up with leads by phone text and email
- Build relationships with current and prospective members
- Assist with membership sales and enrollment
- Check members in and maintain a clean organized front desk area
- Answer questions about memberships amenities and services
- Help create a welcoming motivating atmosphere for all members
- Support gym marketing and community outreach efforts
- Assist with light cleaning and facility upkeep as needed
## What Were Looking For
- DAYTIME HOUR AVAILABILITY PREFERABLY WEEKDAYS
- Friendly outgoing personality with a positive attitude
- Strong communication and people skills
- Comfortable starting conversations and building relationships
- Customer service experience preferred
- Sales experience preferred
- Fitness industry experience is a plus but not required
- Self-motivated and dependable
- Ability to work independently and as part of a team
- Comfortable making phone calls and following up with prospective members
- Passion for health fitness and helping others succeed
- Someone who enjoys working in a fast-paced people-focused environment
## Growth Opportunities
Were looking for someone who wants to grow with us. Candidates interested in pursuing personal training certifications or developing coaching skills will have opportunities to expand their role in the future.
This position is ideal for someone interested in building a long-term career in the fitness industry rather than simply working a front desk job.
## Why Join Workout Anytime Somerset
- Be part of launching a brand-new fitness facility in Somerset
- Opportunity for career growth within the fitness industry
- Performance-based earning opportunities through membership sales incentives
- Positive supportive team environment
- Make a meaningful impact in peoples lives every day
If you love fitness enjoy working with people and want a career that goes beyond a traditional front desk position wed love to hear from you.
Apply today and help us build the strongest fitness community in Somerset.