Customer Service and Sales Representative I (PT)

Work Style:On-Site Only (This is a boots-on-the-ground in-the-action kind of role!)

Pay Rate:$19.00 per hour

Join the Team Powering the Nations Biggest Events

AtSmart City Networks were the behind-the-scenes technology partner that helps bring over 3000 major events to life each year; from Fortune 500 conferences and national trade shows to global summits and special events. For more than 40 years weve led the way in delivering secure reliable internet and telecommunication services to convention centers across the country.

Headquartered in Las Vegas our 250 team members are passionate about tech teamwork and providing top-tier service. With a 24/7 Network Operations Center supporting our nationwide clients we make sure the show always goes on and stays connected.

About the Role

Were looking for energetic customer-focused individuals to join our team. As a Customer Service Representative youll be right at the heart of the action; helping exhibitors and event guests get the services they need and ensuring everything runs smoothly behind the scenes.

Youll learn valuable skills in tech sales and customer service all while being part of some of the most exciting events in the city.

What Youll Do

• Welcome and assist guests at the service desk during live events
• Process service orders and payments using our internal systems
• Answer questions provide support and offer service recommendations
• Work closely with our operations team to make sure services are delivered on time
• Keep customer documentation organized and accurate
• Learn to spot opportunities for upselling additional services

What You Bring

• High school diploma or equivalent
• Friendly clear communicator with great people skills
• Comfortable using computers and learning new tools
• Organized self-motivated and a team player
• Must be available to work evenings weekends and holidays
• No prior experience needed we provide training

A Few More Things to Know

• You must be authorized to work in the U.S. (we are unable to provide visa sponsorship).
• Employment is contingent upon a successful background check.

Why Smart City

Were proud to offer more than just a job we offer a place to grow. At Smart City Networks youll gain valuable experience in the event tech industry learn from skilled professionals and be part of a team that thrives on collaboration and innovation.

Required Experience:

IC