Customer Service Advisor – Automotive

Why Youll Like Working Here:No weekends enjoy your family MondayFriday family-owned business with a strong local -focused environment where your contribution -based bonus and support to build a long-term career with a growing local You a People Person Who Also Likes VehiclesAt Sun Valley Auto Repair were looking for a Customer Service Advisor who can help us deliver the kind of experience that keeps customers coming experience isnt required. Were looking for a great customer service person first someone friendly dependable organized and genuinely interested in helping people. If you have an interest in vehicles well teach you the looking for someone who brings a friendly face friendly voice positive attitude and willingness to help every be one of the main connections between our customers and technicians helping customers feel welcomed informed and confident throughout their Us:Sun Valley Auto Repair is a family-owned well-established automotive repair shop proudly serving Sugarcreek and the surrounding communities since mission is simple:Driving Trust. Setting Standards. Your Road Our believe taking care of vehicles starts with taking care of people. Clear communication honesty transparency and genuine customer service are a big part of what sets our shop that experience starts with our Youll Do:Youll be one of the first people our customers interact with whether theyre walking through our door or calling the responsibilities will include:Greet customers and make them feel phones with a friendly helpful appointments and help customers plan their vehicle customers and vehicles in for carefully to customer concerns and gather the information our technicians customers updated while their vehicle is in the maintenance and repair recommendations in a clear easy-to-understand customers make informed decisions about their vehicles without communication between customers and appointments customer information and daily workflow up with customers when create an exceptional customer experience from the first phone call through vehicle Were Looking For:Customer service comes first in this looking for someone who:Genuinely enjoys working with and helping friendly approachable and comfortable starting a warm professional phone a good listener and asks thoughtful clearly and organized and able to manage several things at remain calm and helpful when the day gets dependable punctual and takes pride in their a positive team-first comfortable learning new computer systems and an interest in vehicles and is willing to learn automotive services and experience is a plus but it isnt our top you know a little about vehicles and enjoy learning more thats a great start. Well provide training to help you become comfortable with the automotive side of the experience in customer service hospitality banking retail office administration sales automotive service or another people-focused position could translate well into this & Opportunity:Were looking for someone interested in becoming a long-term part of our provide:On-the-job training and professional training to help you confidently discuss vehicle maintenance and -based bonus opportunities after 90 to take on additional responsibility and grow with the :Available after 90 days unless otherwise noted:Health & Vision Plan with up to a 2% company Time Off.1 week after 1 year.2 weeks after 5 discounts on services and testing paid for by the team-focused work : daytime emphasis on reliability and Work Environment:We take pride in maintaining a professional respectful and team-oriented value:Great customer improvement.A willingness to on our team plays a role in delivering a high-quality experience to our this position youll often be the person customers turn to when they have a question need help or simply want to understand whats happening with their Information:90-day introductory eligibility begins after the introductory is and professionalism are required when handling customer and business Today:If youre someone who enjoys helping people communicates well stays organized and has an interest in vehicles wed love to hear from dont need to know everything about cars on day one. Bring the customer service skills positive attitude and willingness to learn well help with the automotive your resume to: call Sun Valley Auto Repair at .

Required Experience:

Unclear Seniority