Customer Project Manager
Waukesha, WI - USA
Department:
Job Summary
About INNIO Group:
- The Customer Project Manager will have order to remittance (OTR) responsibilities to include technical order and commercial project order execution of New Unit and Service equipment orders from channel partners key accounts direct customers.
- Focused primarily on equipment scope of supply according INNIO Waukesha Product Program.
- Ensure customer satisfaction.
- Proactive risk identification and management for all aspects of order execution.
- Responsible for revenue payment collection inventory and claim management for all assigned orders under execution in close cooperation with Finance.
- Execution of changes to booked orders using existing change order process.
- Responsible for identifying inefficiencies and gaps in the existing order process. Address inefficiencies/gaps by creating new or modifying existing processes. Implement process changes cross-functionally.
- Support know-how transfer and training programs for Channel Partners to align project execution process the INNIO Waukeshas Project Management processes.
- Support continuous development of the Project Management Process and tools based on KPIs such as revenue contribution margin customer satisfaction complete and on-time delivery finished goods inventory and collections.
- Focus on customer alignment and simplification initiatives to ensure qualitative and effective order execution.
- Bachelors Degree in Engineering (EX: mechanical; electrical) business or a related field.
- 3 years of industry experience preferably with reciprocating engines & in the discipline of customer project management.
- Excellent communication and negotiation skills.
- Team player and strong reliability.
- Demonstrated external focus & inclusiveness.
- Willingness to travel up to 20%.
#Waukesha
INNIO offers a great work environment professional development challenging careers and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin gender (including pregnancy) sexual orientation gender identity or expression age disability veteran status or any other characteristics protected by law.
Required Experience:
IC
About Company
INNIO is empowering the transition to net zero – with energy solutions and services that are flexible, scalable, and resilient.