Customer Project Manager Patient Monitoring (Field Cincinnati, OH)

Lead highimpact healthcare technology solution implementations as a Customer Project Manager for our Hospital Patient Monitoring (HPM) business driving endtoend delivery of complex solutions while partnering with clinical and technical teams to optimize care delivery exceed customer expectations and shape the future of connected healthcare.

Your role:

• Lead endtoend delivery of HPM implementations including IT solutions capital equipment installation and systems integration across projects of varying scope and complexity. Ensure adherence to the statement of work while driving a highquality customer experience.
• Coordinate and lead crossfunctional internal and external clinical technical and sales teams in partnership with hospital stakeholders to ensure aligned execution and strong team performance. Motivate teams to deliver against timelines quality standards and project objectives.
• Develop and execute comprehensive project plans using the Philips Project Management Methodology including work breakdown structure (WBS) communication coordination risk management change management stakeholder analysis and resource management plans. Continuously monitor progress and provide clear and timely status updates.
• Ensure site readiness and proactively manage timelines risks and dependencies to maintain project momentum and prevent delays. Drive issue resolution and decisionmaking to keep projects on track.
• Communicate effectively with all stakeholders and thirdparty vendors through structured updates and governance rhythms while managing key business metrics such as inventory planning project cycle time forecast accuracy revenue recognition and customer satisfaction.

Youre the right fit if:

• Youve acquired 5 years of experience in direct project management IT integration/implementation or related skills in effectively managing customer relationships in a healthcare service delivery environment. Experience with hospital patient monitoring equipment and solutions preferred.
• You have an active Project Management Professional (PMP) certification through the Project Management Institute (PMI) (or required to obtain within 18 months from beginning of employment).
• You have a bachelors degree in project management information technology computer science clinical or other related field of study or equivalent combination of education and above listed experience.
• Youre a strong influential leader who effectively engages and aligns diverse project resources and stakeholders while demonstrating exceptional interpersonal organizational and communication (written and verbal) skills.
• You must be able to successfully perform the following minimum Physical Cognitive and Environmental job requirements with or without accommodation for this Field position. You must be able to:
  • Travel for business. Approximately 75% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required. Further support across the zone is required and occasional national travel may be required.
  • Work in an office/home office and/or remote setting as well as in a hospital/healthcare environment; adhere to requirements and comply with vendor credentialing.
  • Work flexible hours (based on business needs).
  • Wear all required personal protective equipment.

How we work together

We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companys facilities. Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.

This is a field role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters and we wont stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The annual pay range for this position in OH is $90000 to $143000.

This role also includes company fleet/car training and advancement opportunities. The actual base pay offered may vary depending on multiple factors including job-related knowledge/skills experience business needs geographical location and internal equity.

In addition other compensation such as an annual incentive plan sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program which includes a generous PTO 401k (up to 7% match) HSA (with company contribution) stock purchase plan education reimbursement and much more. Details about our benefits can be found here.

At Philips it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa now or in the future.

Company relocation benefits will not be provided for this position. For this position you must reside in or within commuting distance to Cincinnati OH.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.