Customer Program Manager

At Relativity Space were building rockets to serve todays needs and tomorrows breakthroughs. OurTerran R vehicle will deliver customer payloads to orbit meeting the growing demand for launchcapacity. But thats just the start. Achieving commercial success with Terran R will unlock newopportunities to advance science exploration and innovation pioneering progress that reaches beyondthe known.

Joining Relativity means becoming part of something where autonomy ownership and impact exist at every level. Here youre not just executing tasks; youre solving problems that havent been solved before helping develop a rocket a factory and a business from the ground up. Whether youre in propulsion manufacturing software avionics or a corporate function youll collaborate across teams shape decisions and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand and your voice will help define the stories were writing together. Nowis a unique moment in time where its early enough to leave your mark on the product the process andthe culture but far enough along that Terran R is tangible and picking up momentum. The mostmeaningful work of your career is waiting. Join us.

About the Team:

Relativity Space pioneered large-scale additive manufacturing with our Terran 1 rocket the largest 3D-printed object to fly. Now a distinct business unit within Relativity Horizon Manufacturing Technologies is advancing next-generation manufacturing for aerospace and beyond. The team operates at the frontier of manufacturing innovation where creativity meets capability. This is an environment where cutting-edge R&D is put into production industrializing advanced manufacturing capabilities to solve customer problems. Youll work alongside welders robotics engineers data scientists and systems engineers at the intersection of hardware and software creating an end-to-end additive manufacturing platform that serves a wide variety of applications. From exploring new materials to unlocking faster print speeds to designing complex organic geometries that cant be built any other way its high-impact work that sets the foundation for the future of advanced manufacturing.

About the Role:

• Lead complex programs from kickoff through delivery partnering with engineering operations supply chain and customers to execute against cost schedule and technical objectives.
• Translate customer requirements and program goals into actionable plans driving alignment across cross-functional teams and maintaining visibility into progress risks and dependencies.
• Serve as the primary interface between technical teams leadership and customers facilitating technical reviews communicating program status and enabling timely decision-making.
• Own program execution by maintaining integrated schedules preparing customer-facing status reports coordinating and reviewing technical deliverables and ensuring clear accurate communication throughout the program lifecycle
• Own the commercial and operational success of assigned programs maintaining accountability for budgets forecasts customer commitments contract execution schedule performance and overall program profitability.
• Drive program governance by managing requirements configuration and change control risk mitigation and compliance with quality and regulatory standards.

About You:

• Bachelors degree in Engineering Business Program Management or a related technical field.
• 3 years of experience managing multiple technical programs in aerospace defense advanced manufacturing or another highly regulated engineering environment.
• Demonstrated ability to lead cross-functional teams and influence technical and business stakeholders without direct authority.
• Proven ability to influence technical decisions and align diverse stakeholders around common objectives.
• Exceptional technical writing and communication skills with experience developing customer-facing reports reviewing technical documentation and translating complex engineering concepts into clear actionable communication.
• Excellent commercial and financial awareness with experience framing decisions in terms of cost timing risk and performance.

Nice to haves but not required:

• Experience with additive manufacturing advanced manufacturing or new product development.
• Working knowledge of quality and regulatory standards such as AS9100 ISO 9001 ITAR/EAR DFARS or NIST 800-171
• Project Management Professional Certification (PMP)
• Knowledge of materials manufacturing operations and additive manufacturing standards.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

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