Customer Journey Designer

At Apple great ideas have a way of becoming great products services and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could accomplish. Were looking for a designer communicator and problem solver who can own end-to-end visual user experience Partner Sites and Customer Journey Design across media platforms and this role youll shape campaigns craft intuitive and beautiful product experiences and collaborate closely with cross-functional partners while maintaining a deep understanding of digital curation and culture.

We are looking for talent who is a fountain of ideas and creative thinking who can think and implement quickly laterally independently or this role you will need to be experienced in developing and executing an design strategy and has an advanced understanding of what makes Apple Services engaging and successful across platforms and audiencesnn- Demonstrates strong user experience sensibilities with an uncanny level of curiosity; keeps up with the evolving landscape of available tools technologies and resourcesnn- Collaborates with Creatives Project Managers Marketing Business Owners and Executives to tackle complex problems with simple solutionsnn- Experience developing prototypes for a variety of platforms and use cases; can rapidly prototype their ideas across a myriad of devices experiences and scenariosnn- A passion for nurturing relationships managing and mentoring creatives and can use that rapport to align teams around a visionnn- Keen understanding of local market creative and cultural nuancesnn- Ability to work on global teams across time zones date lines and traditional routine

Develop and execute Customer Journey and Partner Sites Design campaigns creative and experience design strategies that make content engaging intuitive and effective across platforms and end-to-end design solutions across digital social product motion and static formats scaling a single story thoughtfully for each medium and Human Interface and UX principles to define flows behaviors and interactions that feel native to the platform and aligned with brand and product prototype and refine design work across a range of devices experiences and scenarios from low-fidelity explorations to polished in-context comps and motion with creatives HI partners product managers engineers business stakeholders and executives to solve complex problems with clear simple and elegant design direct and manage external artists agencies and production partners to deliver cohesive visual and experiential visual narratives through strong command of motion graphics visual storytelling typography photography and art-buy edit retouch or capture photography as needed to support both visual and experiential to and maintain high standards of craft detail accessibility and brand authenticity in all visual and experience design and guide other creatives helping to align teams around a shared design and experience fluidly on global cross-time-zone teams while staying attuned to local market and cultural current on tools technologies HI guidelines and trends in design media and digital storytelling and bring those insights into the work.

Bachelors degree in Graphic Information Communication Web design or equivalent experienceAdditional RequirementsnnPortfolio demonstrating proficiency in delivering strategic ideas across digital social or static form 5 years relevant design or creative experience required; bonus for tours in publishing magazines or content creation/deliverynnHas passion about the brand and is relentless in preserving its authenticity

- Brings experience developing prototypes for a variety of platforms and use cases; can rapidly prototype their ideas across a myriad of devices experiences and scenariosnnUnderstanding and partnership developing relationships managing and mentoring creatives and aligning teams around a vision