Customer Experience Coordinator

Do you enjoy helping people staying organized and being part of a team that likes to have fun while getting things done

If so we want to meet you.

At Athletic House we create custom apparel uniforms team stores and promotional products for schools businesses sports teams and organizations throughout the area. No two days are the same and thats exactly how we like it.

Were looking for someone who can keep customers happy keep projects moving and bring positive energy to our office every day.

Every day is a little different but you can expect to:

• Answer customer calls emails and questions
• Help customers place orders and guide them through the process
• Keep projects organized from start to finish
• Work with our sales design and production teams to make sure orders are on track
• Update customers on timelines and order status
• Solve problems before they become headaches
• Celebrate when another happy customer gets exactly what they ordered!

• Love talking with people
• Stay calm when things get busy
• Like checking things off your to-do list
• Can juggle several projects without dropping the ball
• Have great attention to detail
• Enjoy being part of a team instead of working alone
• Have a positive attitude and dont mind jumping in wherever youre needed

• Customer service experience
• HubSpot or CRM experience
• Experience in custom apparel printing promotional products or sporting goods
• A good sense of humor

Were not a big corporate company. Were a local business thats growing fast and we genuinely enjoy what we do.

Heres what youll find here:

• A fun laid-back team that works hard
• Competitive pay
• Health benefits
• Paid time off
• Opportunities to grow as we continue to grow
• Team lunches celebrations and the occasional office laughs

Most importantly youll be part of a team that takes pride in helping customers and making awesome stuff!

Required Experience:

IC