Customer Engineer
Berkeley, CA - USA
Job Summary
| Skillset | Description |
| Required | Lives within commutable distance from Berkeley. What city do you live in |
| Required | Are you willing/able to work M-F onsite |
| Required | L1.5 Tech support of Windows 10/11: deployment config troubleshoot repair and Software & OS installs with PCs laptops and related printers specialized appliances etc. DESCRIBE |
| Required | L1.5 Tech support of MacBook hardware & OS: deployment config troubleshoot repair and Software & OS installs with MacBook and related printers specialized appliances etc. DESCRIBE |
| Required | Troubleshoot fundamental network & WIFI connectivity issues. Describe. |
| Required | Follow company processes/procedures/ standards to meet customer demands |
| Required | Provide excellent customer service to internal & external customers to ensure consistent experience |
| Required | Clear English communication skills able to clearly articulate complex issues |
| Required | Able to lift 30lbs |
| Ideal | Experience working with Pharma industry |
| Ideal | Certifications such as A Network ITIL etc. What certs do you have |