Customer Engineer
Job Location:
Anaheim, CA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Description:-
| Required/ Ideal | Skills | Candidate Skills Response |
| Required | Do you live within commutable distance from Anaheim AL |
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| Required | Are you willing/able to work onsite daily |
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| Required | L1 or L1.5 technical skills able to support IT technical support and related hardware and software installations upgrades troubleshooting and resolution. |
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| Required | Strong with IT desktop support proficient using IT systems and technology tools. Hands on with (re)imaging computers (Windows 10/11) computer/mobile deployments and IMACs experience. |
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| Required | Able to follow establish processes procedures and documentation that is compliant with internal and customer procedures and work in an organized manner |
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| Required | Manages and escalates issues appropriately to meet customer expectations. |
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| Required | Provides consistent high-quality customer service to internal and external stakeholders adapts quickly to changing environments. |
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| Required | Clear spoken and written English skills. |
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| Required | Ensures health and safety practices and capable of performing physical tasks such as lifting up to 50 pounds and moving throughout the workday. |
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| Ideal | Best Buy Geek Squad type experience. |
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| Ideal | Asset Management AV/ Conference room Printers Mobility OS |
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