Customer Energy Programs, Associate Specialist
Job Location:
Tulare, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Join the Clean Energy Revolution
Become a Customer Energy Programs Associate Specialist at Southern California Edison (SCE) and build a better this job youll play a key role in helping customers workforce members and community partners get the most out of the Tulare Energy Education Center. This role supports free education training tours and community events that help businesses and their employees build knowledge develop skills and take meaningful action toward their own energy goals or the goals of the customers they serve. The successful candidate will bring strong customer engagement skills comfort using online systems and a service-minded approach to supporting event registration attendance program logistics and day-to-day center operations.
AsaCustomer Energy Programs Associate Specialist your work will help power our planet reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future
- Monitors and supports the implementation of customer programs focusing on accurate data collection reporting and compliance with regulatory and operational requirements.
- Assists in the analysis of program data reports and dashboards to identify opportunities for improvement.
- Supports internal teams external vendors and/or stakeholders to ensure seamless integration of customer programs with utility operations and customer engagement.
- Compiles program efficiency metrics and cost effectiveness reports.
- Maintains foundational knowledge of current industry trends and best practices.
- A material job duty of all positions within the Company is ensuring the protection of all its physical financial and cybersecurity assets and properly accessing and managing private customer data proprietary information confidential medical records and other types of highly sensitive information and data with the highest standards of conduct and integrity.
- Experience working in a customer service corporate administrative or analytical role.
Preferred Qualifications
- Experience providing direct customer support in a public-facing education training utility community hospitality or business support environment.
- Experience supporting programs classes tours workshops community events or other customer-facing activities including registration attendance tracking scheduling logistics or records management.
- Experience using online systems learning management systems registration platforms or similar web-based tools to track work coordinate follow-up or support program operations.
- Experience handling sensitive confidential proprietary or customer information with sound judgment professionalism and attention to detail.
- Proficiency with Microsoft Office Suite (Outlook Teams SharePoint CoPilot) and internal-based scheduling systems.
Additional Information
- This positions work mode ison-site.The employee will report to an SCE facility or in the field location. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
- Visit ourCandidate Resourcepage to get meaningful information related to benefits perks resources testing information hiring process and more!
- Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About Southern California Edison
The people at SCE dont just keep the lights on. Our mission is so much bigger. Were fueling the kind of innovation thats changing an entire industry and quite possibly the planet. Join us and create a future with cleaner energy while providing our customers with the safety and reliability they demand. At SCE youll have a chance to grow personally and professionally making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations at or and select option 2.
Required Experience:
IC
About Company
As a leader in energy, Edison is doing more than just power. We're reducing carbon emissions and creating clean air for everyone. Search 100+ jobs and join the next generation energy company.
