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Customer CarePrint Production

US271


Job Location:

Portsmouth, OH - USA

Hourly Salary: $ 19 - 23
Posted: 17 June 2026 (30+ days ago)
Application Deadline: 14 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Job Description
No experience required! The Customer Care/Print Production role is a core component of the architectural building and construction industry of the Seacoast. Our clients depend on us to provide high quality prints in a timely manner and you as the Repro Specialist will help our customers get what they need. Printing binding shipping and consultation. This is a full-time position with benefits.
About the Company
AlphaGraphics is the leading provider of Print Copy Signs Banners Design Services Promotional Products for area businesses as well as Architectural Drawings and Plans for the construction industry. AlphaGraphics has been a staple in the community for over 20 years.
Position Summary
The Customer Care/Print Production role is responsible for evaluating client product needs selling appropriate solutions producing plans binding packaging and shipping. The position requires client relationship management and occasionally cross-selling the various services and products of the company.
Primary Responsibilities:
  • Receiving Customers
    • Address clients as they come to the store
    • Deliver completed projects to walk-in traffic
  • Client Consultation:
    • Work with the existing customer base and walk in customers to determine their print needs and recommend appropriate solutions
  • Product Estimation:
    • Provide product estimates for clients after consultation
    • Coordinate delivery / production of products with production
    • Manage client expectations schedules and prices as needed
    • Prepare accurate invoices following established process guidelines
  • New Business Generation:
    • Work with other Sales Consultants to achieve revenue targets
    • Grow business with existing clients
    • Prospect and network for new clients through regular outreach efforts
  • Communications
    • Ensure clients are fully aware of their project status and any challenges
Qualifications
The ideal candidate is a consummate professional with experience successfully working in a business-to-business environment. Experience in construction print or signs is preferred but not required. The candidate has a passion for business believes in providing top notch customer service and is a self-starter with a proactive solution-oriented approach to handling client needs and daily challenges. However we will fully train the right candidate even if you have no experience.
Additional Requirements
  • High School Diploma or equivalent
  • Experience in customer service within a fast-paced environment
  • Team member with collaborative style who knows how to foster success in others
  • Capable of juggling multiple priorities and operating with a calm sense of urgency
  • Positive can do attitude (this is critical!)
Additional Skills and Abilities -- Desired (Advantageous but not required):
  • College degree
  • Familiarity with current print and copy technology (highly desirable)
  • Working knowledge of computer technology
  • Experience in business-to-business retail and/or manufacturing setting
Workplace Requirements:
  • Drivers license and access to vehicle
  • Ability to lift 40 lbs
Equal Opportunity Employer.
Applications will be reviewed on a rolling basis until ideal candidate has been found.
Compensation: $19.00 - $23.00 per hour



At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

We invite EVERYONE to apply!


*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.


About Company

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AlphaGraphics is an international franchisor that offers printing services, marketing solutions, graphic design and custom business sign and banner production.

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