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Customer Care
Job Location:
Job Location:
Marion, IA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
12 June 2026 (30+ days ago)
Posted:
Application Deadline:
9 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Department:
Job Summary
Description
Qualifications
Responsibilities
- Clerical work including answering/screening/telephone calls to the appropriate person resolution of calls (orders quotes etc).
- Respond to customer requests for information concerning order tracking order expediting and product availability.
- Perform order entry at both sales invoicing level and request for products from supply plants.
- Notify customers of potential backorders credit issues order availability and any other information regarding orders.
- Act as a liaison between sales center and plant departments gather the necessary information and respond appropriately.
- Process all necessary paperwork for the daily operation of the sales center as required.
- Other duties as assigned.
Qualifications
Qualifications
- 1-3 years Customer Service experience
- Attention to detail and problem solving.
- Excellent telephone written and verbal communication skills while interfacing with all levels of staff and customers.
- Working knowledge of PCs and related software including MS Word Excel Access Lotus Notes etc.
- Basic math skills required.
- Willingness to learn product and processes.
Education
- High School Diploma or GED
About Company
Overhead Door Corporation offers more than a day job where you clock in and out; we’re a dynamic environment where you see the results of your hard work firsthand and receive deserved recognition.
