Customer Care Associate

Customer Care Associate - Join AMD Lasers Dynamic Sales Team!

About Us: AMD Lasers Inc.(AMD) is a leading tech innovator and manufacturer in dentistry located in West Jordan Utah. We partner with dental practices throughout the US and Canada. AMD has more than 200 patents and multiple innovative products used by dentists everyday for easier faster and better patient care. AMD is seeking an associate to join our team as a customer support specialist. If youre seeking a rewarding role and a vibrant workplace your journey begins here. Details about AMD Lasers can be found at

Why Join Us

• Career Growth: Reach your potential within a rapidly growing and innovative company.
• Vibrant Culture: Join a collaborative innovative team with a healthy work-life balance and employee is part of our AMD family
• Inclusive Employer: Embrace diversity and equal opportunities for all
• Success Story: Be part of a growing technology company

Responsibilities:

• Learn company culture products and operational procedures.
• Help our customers resolve issues and gain their trust
• Play a key role in our team dynamic and culture
• Support customers throughout North America
• Serve as a point of contact for customer and distribution account management.
• Other administrative tasks as assigned.

Requirements:

• High school diploma.
• Experience in dental is preferred but not required.
• At least 1 year of customer care.
• Detail-oriented self-motivated and a positive team member.
• Excellent communication and phone skills.
• Punctuality and attendance per requirements.
• Job is in office at location of West Jordan. No health conditions preventing working in the office per required time period.
• Experience with MS Office CRM and ecommerce are preferred.
• Dental or medical knowledge is a plus.
• Logical thinking and problem-solving abilities.

Schedule: Monday to Friday 7:00 am to 3:30 pm/8:00 am to 4:30 pm/9am to 5:30pm shifts depending on territory coverage in different time zone

We Offer:

• $18 - $23 per hour depending on experience
• Profit sharing: all employees share a percentage of company net profit paid quarterly.
• Stellar benefits: medical dental vision STD/LTD Life and AD&D 401k match Vacation and PTO.

Ready for the Journey If youre eager to join a forward-thinking team apply now! Be part of our success story at AMD Lasers Inc. Qualify individual submits resume to or submit at .

Required Experience:

IC