Customer Care Advocacy Summer Intern
Milwaukee, WI - USA
Job Summary
Program Duration: June 2 2027 - August 13 2027 (11 weeks)
Location: Milwaukee WI HQ
Internship Overview
The Regal Rexnord IPS Customer Care Advocacy Internship Program is a fulltime 11-week paid internship at our Headquarters in Milwaukee starting June 2027.
The program is designed for students to gain real world experience by developing strong functional/technical expertise and business knowledge through challenging hands-on assignment and to expose them to various groups across our Global Customer Care team and the Business. Over the course of 11 weeks associates will complete work assignments and work projects to support Customer Care Marketing and Training functions.
What Youll Do
Responsibilities vary by business need and project but may include:
Project Management: Lead and contribute to customer care projects aimed at improving service delivery and customer satisfaction.
Data Analysis: Collect analyze and interpret customer care data in Power BI to identify trends and areas for improvement.
Process Improvement: Develop and implement strategies to enhance customer care processes and efficiency.
Customer Interaction: Assist with handling customer inquiries and resolving case issues through various communication channels (phone email chat).
Reporting: Prepare and present reports on project progress outcomes and recommendations to senior management.
Collaboration: Work closely with cross-functional teams (marketing commercial excellence) to ensure project alignment with company goals and customer needs.
Training and Development: Participate in training sessions to develop essential skills such as communication problem-solving and project management.
Education Experience & Qualifications
Currently enrolled in a Bachelors degree program with a Business Administration Marketing or related major
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Proficient with Microsoft Office Suite or related software
Ability to take direction well and work independently
Passion for creating a work culture where everyone thrives
Self-starter and idea generator
Desire to learn and contribute
Ability to work on cross functional teams
Proven capability to manage multiple priorities and handle yourself professionally
Previous experience with customer service or project management is a plus
Experience with Power BI is a plus
Travel
Limited travel (up to 10%)
Applicants must be eligible to work in the United States without requiring company sponsorship to obtain or keep United States work authorization.
Regal Rexnord is a publicly held global industrial manufacturer with 30000 associates around the world who help create a better tomorrow by providing sustainable solutions that power transmit and control motion. The Companys electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Companys automation offering comprised of controls actuators drives and precision motors controls motion in applications ranging from factory automation to precision control in surgical tools.
The Companys end markets benefit from meaningful secular demand tailwinds and include factory automation food & beverage aerospace medical data center warehouse alternative energy residential and commercial buildings general industrial construction metals and mining and agriculture.
Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions Power Efficiency Solutions and Automation & Motion Control. Regal Rexnord has offices and manufacturing sales and service facilities worldwide. For more information including a copy of our Sustainability Report visit .
Equal Employment Opportunity Statement
Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex/gender sexual orientation gender identity pregnancy age ancestry national origin genetic information marital status citizenship status (unless required by the applicable law or government contract) disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds perspectives and skills. If youd like to view a copy of the companys affirmative action plan for protected veterans/individuals with disabilities or policy statement please email you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application please e-mail
Required Experience:
Intern
About Company
Regal Beloit and Rexnord Corporation merged in 2001 to create Regal Rexnord. Find out more about the brands that make up our power transmission portfolio.