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Customer Billing Administrator
Job Location:
Job Location:
Knoxville, TN - USA
Hourly Salary:
USD 18 - 22
Hourly Salary:
Posted:
1 July 2026 (30+ days ago)
Posted:
Application Deadline:
28 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Customer Billing Administrator
Corporate Office Full-Time On-Site
Help Keep Billing Moving. Support Our Branches. Grow With ACTS.
Who We Are
At ACTS Fleet Maintenance we do more than repair vehicleswe help businesses stay productive profitable and safe on the road. Our team partners with commercial fleets across the region to provide preventive maintenance inspections repairs and fleet solutions that reduce downtime and keep operations running smoothly.
As our company continues to grow were looking for a detail-oriented Customer Billing Administratorto support billing operations across our branch network. This role plays an important part in helping our teams close out completed work accurately invoice customers promptly and ensure payments and billing records are processed correctly across multiple systems.
If youre organized dependable and enjoy working behind the scenes to keep operations running smoothly wed love to meet you.
The Opportunity
As a Customer Billing Administratoryoull support the billing and payment process for ACTS Fleet Maintenances branch operations from our corporate office. Youll work closely with branch teams to ensure completed service work is invoiced accurately customer payments are processed correctly and billing is updated in fleet management and customer payment portals.
This role is ideal for someone who is highly organized comfortable managing details and motivated by keeping processes accurate timely and consistent across a growing multi-branch business.
What Youll Do
What Makes You Successful
Required Qualifications
Compensation & Benefits
Why ACTS Fleet Maintenance
Were a company built on relationships accountability and service. As ACTS continues to grow strong internal operations are just as important as the work we do in the shop. This role is an important part of helping our branches stay organized our customers stay informed and our billing processes stay accurate as we expand.
If youre looking for a stable role where your attention to detail organization and follow-through make a real impact we encourage you to apply.
Join ACTS Fleet Maintenance and help keep our business moving.
Corporate Office Full-Time On-Site
Help Keep Billing Moving. Support Our Branches. Grow With ACTS.
Who We Are
At ACTS Fleet Maintenance we do more than repair vehicleswe help businesses stay productive profitable and safe on the road. Our team partners with commercial fleets across the region to provide preventive maintenance inspections repairs and fleet solutions that reduce downtime and keep operations running smoothly.
As our company continues to grow were looking for a detail-oriented Customer Billing Administratorto support billing operations across our branch network. This role plays an important part in helping our teams close out completed work accurately invoice customers promptly and ensure payments and billing records are processed correctly across multiple systems.
If youre organized dependable and enjoy working behind the scenes to keep operations running smoothly wed love to meet you.
The Opportunity
As a Customer Billing Administratoryoull support the billing and payment process for ACTS Fleet Maintenances branch operations from our corporate office. Youll work closely with branch teams to ensure completed service work is invoiced accurately customer payments are processed correctly and billing is updated in fleet management and customer payment portals.
This role is ideal for someone who is highly organized comfortable managing details and motivated by keeping processes accurate timely and consistent across a growing multi-branch business.
What Youll Do
- Process customer payments and maintain accurate payment records
- Email customer invoices promptly after services are completed
- Review completed service tickets and confirm invoices are closed and processed correctly
- Ensure billing information is entered accurately into customer and fleet management portals
- Monitor open billing items and follow up with branches to resolve missing information or incomplete documentation
- Verify that completed work orders are properly invoiced according to customer requirements and internal procedures
- Support billing activity across multiple branch locations and help maintain consistency in billing processes
- Communicate with branch personnel and internal teams regarding billing questions invoice status payment processing and account documentation
- Research and help resolve billing discrepancies invoice issues or processing delays
- Maintain organized records of invoices payment activity and billing documentation
- Assist with process improvements as ACTS continues to expand its branch network
What Makes You Successful
- You are highly detail-oriented and take pride in getting things right
- You are organized and able to keep up with multiple invoices branches and deadlines at once
- You communicate clearly and professionally with internal teams and customers
- You are comfortable working in systems reviewing documentation and following processes consistently
- You take ownership of your work and follow through to ensure billing is completed accurately
- You enjoy supporting operations and helping a growing business stay organized behind the scenes
Required Qualifications
- High school diploma or equivalent
- Strong administrative billing customer service or office support experience
- Excellent attention to detail and organizational skills
- Strong written and verbal communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Comfortable using computers email and business software systems
- Professional demeanor and commitment to accuracy and follow-through
Compensation & Benefits
- Hourly Rate: $18$22(depending on experience)
- Health Insurance 50% company-paid employee coverage
- Dental Insurance
- Vision Insurance
- Paid Time Off (PTO)
- 401(k) with company match
- Career growth opportunities within a rapidly expanding company
- The opportunity to make a direct impact on the growth and success of the business
Why ACTS Fleet Maintenance
Were a company built on relationships accountability and service. As ACTS continues to grow strong internal operations are just as important as the work we do in the shop. This role is an important part of helping our branches stay organized our customers stay informed and our billing processes stay accurate as we expand.
If youre looking for a stable role where your attention to detail organization and follow-through make a real impact we encourage you to apply.
Join ACTS Fleet Maintenance and help keep our business moving.
Required Experience:
Junior IC
About Company
ACTS Fleet Maintenance Service, founded in 1989, is a unique fleet service where hardworking, honest values come first. The name “Acts” is taken from the Book of Acts in the Bible. We strive to follow the Great Commission; to go out and serve our Lord Jesus Christ. This business has b ... View more
