Customer and Sales Enablement Specialist

The Customer and Sales Enablement Specialist supports initiatives that strengthen customer engagement brand loyalty and overall sales enablement. This role works closely with Product Marketing Sales and Operations teams to coordinate customer communications manage engagement initiatives collect feedback and help deliver a
consistent and positive customer experience across all touchpoints. The ideal candidate is creative organized data-driven and passionate about understanding customer needs.

Responsibilities:
Assist in the planning and execution of customer engagement activities within Kodaks Customer Experience Center
Support customer events webinars trade shows and virtual engagement programs
Monitor customer journey touchpoints and identify opportunities for process and communication improvements
Support marketing and retail operations for the Kodak Center by coordinating promotional materials event communications digital content updates customer engagement activities and point-of-sale marketing initiatives
Support product managers in coordinating new product development and commercialization activities by maintaining product documentation specifications project timelines and launch schedules
Assist with product launches go-to-market activities training materials and internal communications

Qualifications:
Bachelors degree in Marketing Communications Business Public Relations or a related field (or equivalent experience)
Strong written and verbal communication skills
Excellent organizational and project coordination abilities
Proficiency in Microsoft Office Suite
Ability to manage multiple projects and deadlines
Strong attention to detail and customer-focused mindset