Custodial Operations Manager (Evening Shift)

The Custodial Operations Manager is responsible for leading managing and optimizing custodial services across a major medical university campus during the evening shift. This role oversees cleaning operations within academic buildings research laboratories clinical spaces administrative offices and common areas to ensure a safe clean and welcoming environment for students faculty staff patients and visitors.

Schedule: Evening Shift (hours may vary based on operational needs)

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABMs benefits visit Employee Benefits Staff & Management

• Direct and oversee evening custodial operations across multiple campus facilities including classrooms laboratories offices clinical environments and public spaces.
• Develop and implement staffing plans cleaning schedules and service standards to ensure consistent and efficient service delivery.
• Monitor operational performance through inspections audits and key performance indicators (KPIs).
• Ensure proper staffing coverage during evening operations including emergency response situations and special events as needed.
• Enforce all safety policies and procedures including proper use of personal protective equipment (PPE) and cleaning chemicals.
• Maintain compliance with client expectations contractual requirements and regulatory standards.

• Recruit train mentor and supervise custodial personnel including supervisors leads and frontline team members.
• Establish performance expectations and conduct regular performance evaluations.
• Foster a culture of accountability professionalism safety and customer service.
• Manage employee scheduling labor allocation attendance overtime and workforce productivity.
• Support employee development through ongoing coaching and training initiatives.

• Conduct routine facility inspections and quality audits to ensure adherence to established cleanliness standards.
• Address service deficiencies promptly and implement corrective action plans as necessary.
• Identify opportunities to improve operational efficiency service quality and cost-effectiveness.
• Collaborate with campus stakeholders to ensure custodial services align with organizational needs and expectations.
• Maintain accurate records related to inspections staffing training safety compliance and operational performance.

• High school diploma or GED required; Associates or Bachelors degree preferred.
• Minimum of 35 years of custodial facilities environmental services or operations management experience.
• Prior experience supervising large teams in healthcare higher education research or institutional environments preferred.
• Strong leadership organizational and problem-solving skills.
• Knowledge of custodial best practices cleaning methods equipment and safety procedures.
• Experience with labor management scheduling performance management and employee development.
• Proficiency with Microsoft Office and facility management or work order systems.
• Ability to work evenings and respond to operational needs outside of regular business hours when necessary.