CSR Receptionist
Job Location:
Metairie, LA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Customer Service Representative / Receptionist Best Collision Center
Join the Best Collision Center Team!
Best Collision Center is looking for a friendly organized and customer-focused Customer Service Representative / Receptionist to be the first point of contact for our customers. This role is essential to creating an exceptional customer experience by providing outstanding service while supporting our collision repair team with administrative and customer service responsibilities.
Responsibilities
- Greet customers in a professional friendly and welcoming manner.
- Answer and direct incoming phone calls promptly and courteously.
- Schedule customer appointments and assist with repair status updates.
- Receive and process customer payments.
- Maintain accurate customer records and repair documentation.
- Assist with opening and closing repair orders.
- Coordinate communication between customers insurance companies and the collision repair team.
- File scan and organize dealership records and documents.
- Maintain a clean organized and professional reception area.
- Provide administrative support to management and other departments as needed.
Qualifications
- Previous customer service or receptionist experience is preferred.
- Collision center or automotive dealership experience is a plus.
- Excellent communication and interpersonal skills.
- Strong organizational skills with exceptional attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Professional appearance and positive attitude.
- Basic computer proficiency; dealership management system experience (CDK experience is a plus).
- Valid drivers license with an acceptable driving record.
What We Offer
- Competitive pay
- Medical dental and vision insurance
- Company-paid life insurance
- 401(k) with company match
- Paid time off and paid holidays
- Employee vehicle purchase program
- Ongoing training and career development
- Professional team-oriented work environment
Best Collision Center is an equal opportunity employer. All applicants must successfully complete a pre-employment background check motor vehicle record check drug screening and physical examination before employment.
Required Experience:
Junior IC
About Company
Best Chevrolet of Kenner LA serving New Orleans, Slidell, Metairie, is one of the finest Kenner Chevrolet dealers.
