Cross Dock Administrator

Key Responsibilities

• Manage Warehouse Transactions- Process inbound receiving and outbound shipping transactions accurately within the Warehouse Management System (WMS).
• Verify Inventory and Documentation- Audit freight against packing lists bills of lading and shipping manifests to ensure inventory accuracy and compliance.
• Coordinate Cross dock Operations- Partner with third-party logistics (3PL) personnel to facilitate efficient freight flow trailer loading and unloading activities.
• Resolve Operational Issues- Serve as the primary point of contact for shipping discrepancies damaged freight and system-related issues by utilizing customer portals and internal processes.
• Maintain Shipping Records- Ensure all shipping documentation digital records and photographic evidence of non-compliant shipments are complete accurate and maintained according to company standards.

Work Environment

• Fast-paced warehouse and cross dock environment.
• Frequent interaction with warehouse associates third-party logistics providers carriers and customers.
• Regular walking throughout the warehouse and dock areas to monitor operations.
• Ability to work in varying warehouse temperatures and around moving equipment while following all safety procedures.
• Must be available to work flexible hours including overtime or weekends as required to support inbound and outbound operations.
• 1st and 2nd shift available

Qualifications :

Education

• High school diploma or GED required.

Experience

• Minimum of two (2) years of experience in warehouse cross dock transportation or logistics operations.
• Experience using Warehouse Management Systems (WMS) preferably Körber WMS.
• Proficient in Microsoft Office Suite including Outlook Excel and Word.
• Experience coordinating shipments with carriers and third-party logistics providers.
• Ability to interpret shipping documentation including bills of lading packing lists and manifests.

Personality Traits

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Effective problem-solving and decision-making abilities in a fast-paced environment.
• Customer-focused with the ability to build positive working relationships with internal and external partners.
• Adaptable dependable and able to manage changing priorities while meeting operational deadlines.

Additional Information :

Pay/Benefits/Perks

• $20-$25/hr
• Accrue up to five days PTO in first year. Two-weeks vacation plus one week PTO accrue on first anniversary.
• Medical Dental Vision Life Insurance Disability
• Other benefits include Doc-On-Demand Tuition Reimbursement Paid Volunteer Day Employee Assistance Program

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time