CRM Salesforce Developer

Application Developer Analyst II

Associates degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

The CRM Salesforce Developer is responsible for designing building and maintaining custom solutions on the organizations Customer Relationship Management (CRM) Salesforce system. Reporting to the Executive Director of Development Information Systems this role ensures the CRM platform supports business processes maintains data integrity and scales effectively to meet long-term organizational needs. The CRM Salesforce Developer collaborates with stakeholders across departments to align CRM capabilities with strategic objectives.

Application Development and Configuration

• Develop and maintain Salesforce solutions using Apex Lightning Components and Flow.
• Configure standard and custom objects fields validation rules and automation.
• Enhance system functionality by implementing business requirements into scalable solutions.
• Debug and resolve issues across code configuration and integrations.

System Optimization and Support

• Optimize existing code workflows and automation for performance and maintainability.
• Perform root cause analysis and resolve system defects and user-reported issues.
• Support releases deployments and environment management across sandboxes and production.
• Follow development best practices including testing version control and documentation.

Integration Development and Support

• Build and maintain integrations between Salesforce and external systems (e.g. ERP marketing platforms).
• Develop and consume APIs for data exchange and system connectivity.
• Support data synchronization and troubleshoot integration issues.
• Manage and support third-party connected applications including setup configuration authentication (OAuth) and ongoing maintenance and version upgrades.

Strategic Leadership & Support

• Collaborate with business units to translate requirements into technical solutions.
• Analyze existing workflows and recommend process improvements.
• Support change management initiatives to ensure successful CRM adoption.
• Provide training and guidance to IT teams and end-users on CRM best practices.
• Serve as a subject matter expert for CRM-related inquiries.

Technology Roadmap & Innovation

• Stay current with CRM trends emerging technologies and vendor updates.
• Recommend upgrades enhancements and new features to support organizational growth.
• Track CRM platform roadmap vendor releases and emerging capabilities.
• Evaluate and implement advanced analytics and AI-driven CRM capabilities.

$90000 annually.The University of Florida offers a competitive benefits package including:

• Affordable State Health Plans: Medical Dental and Vision Insurance
• Comprehensive Coverage: Life and Disability Insurance
• Secure Retirement Options: Generous plans to safeguard your future.
• Paid Time Off: Including 11 paid holidays as well as family sick and vacation leave.
• Professional and Personal Growth: Opportunities through UF Training & Organization Development leadership development LinkedIn learning and more
• PSLF Eligibility: We are a Public Service Loan Forgiveness Eligible Employer
  

The University of Florida offers a competitive benefits package. Clickhereto learn more.

Associates degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Valid drivers license.

The ideal candidate will possess:

• 2 years of hands-on Salesforce administration and development experience.
• Hands-on development experience with Apex triggers asynchronous processing and Lightning (LWC or Aura) with a strong understanding of governor limits and performance optimization.
• Understanding of system integration APIs and middleware solutions.
• Proficiency in data modeling database management and ETL processes.
• Salesforce Developer Certification or ability to get it within 6 months of taking the position.
• Experience with Gearset and GitLab for implementing and managing automated CI/CD pipelines including version control deployment automation and release management.
• Background in business process optimization and change management.
• Experience with advanced analytics and AI-driven CRM features.
• Strong logical thinking and analytical skills.
• Accuracy attention to detail and problem-solving skills as well as effective time management and organizational skills.
• Exceptional written and verbal communication skills strong interpersonal abilities and the capacity to engage effectively and collaboratively with a wide range of individuals are essential.
• Support the Universitys commitment to creating a respectful and collaborative work environment that values integrity professionalism and mutual respect in all interactions; demonstrated success collaborating with stakeholders; and the capacity to lead influence and inspire others are essential.
• Proficient in the following areas: Windows operating systems Microsoft Word Excel and Access as well as internet browsers and email platforms. Familiarity with donor databases contact management systems tracking systems and experience in a data-driven environment is also highly preferred.

In order to be considered for this position you must upload a cover letter and resume with application materials must be submitted by 11:55 p.m. (ET) of the posting end date.

Visa sponsorship(s) is not available for this position.

This requisition has been reposted. Previous applicants are still under consideration and need not reapply.