Critical Infrastructure Controls Engineer, Data Center Field Engineering

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As an Amazon Field Engineer you will support critical infrastructure in AWS data centers. This support will span the full building lifecycle from design and construction reviews for new sites to upgrades and maintenance standards for existing ones. As the primary engineering resource for your region you will apply your subject matter expertise to troubleshoot critical failures conduct Root Cause Analyses and develop corrective actions. You will own conceptual designs for capacity availability and efficiency improvements lead engineering audits and provide technical escalation support for sites in operation. Working across Data Center Operations Design Engineering Hardware Engineering Health & Safety and partner Controls teams you will drive standards that ensure consistency and reliability fleet-wide while managing concurrent projects that may span multiple geographic regions.

Key job responsibilities

Lead post-event engineering analysis for controls-related incidents including root-cause investigations technical field reports and time-sensitive reviews and identify recurring failure patterns to develop corrective actions and reliability improvements across the facility portfolio.
Develop review and maintain controls logic and reusable code templates for mechanical and electrical equipment ensuring alignment with approved Sequences of Operations and deployment readiness across air-handling units cooling systems chillers pumps and electrical infrastructure.
Own the full engineering lifecycle for legacy controls first of kind pilots from request intake and technical review through field execution results analysis and go/no-go recommendations for broader rollout.
Serve as the technical escalation point for complex controls issues that exceed existing procedures or support models including traveling to facilities to support investigations and developing corrective actions. Review controls drawings wiring diagrams network topologies equipment submittals and deployed configurations to identify risks related to reliability operability and maintainability.
Provide engineering support for proprietary and third-party controls products by aggregating design update proposals and partnering with product and partner Controls teams to drive bug fixes and continuous improvement.
Build and maintain technical baselines including test scripts points lists naming conventions alarm thresholds setpoints code libraries and engineering playbooks.
Develop engineering standards and system-health metrics that improve control system reliability and standardization across the facility portfolio.
Partner with facility operations Commissioning Design Engineering Technical Program Managers and partner Controls teams to resolve technical issues.

Amazons vision is to be the worlds most customer-centric company and this role is key to that vision. As an Amazon Critical Infrastructure Controls Engineer you will be leading projects to update our data centers to meet ever-evolving customer needs as we continue expanding our fleet to hyper-scale. As an ideal candidate you:
Apply strong engineering judgment to deliver clear recommendations even in ambiguous or uncertain situations.
Communicate and write with clarity and precision maintaining high quality standards while managing priorities deadlines and budgets.
Lead with confidence and approach complex problems with structured solution-oriented thinking.
Make decisions grounded in data and a strong attention to detail.
Design and implement engineered solutions to solve challenging real-world problems.
Manage engineering projects and external consultants with accountability and efficiency.
Build trusted relationships across diverse stakeholder groups including Operations partner Controls teams Construction Design Commissioning and Program Management.
Adapt quickly to changing conditions and are comfortable getting into the field to assess situations firsthand.
Thrive in a role that blends office-based work with hands-on field engagement.


Key job responsibilities
Lead post-event engineering analysis for controls-related incidents including root-cause investigations technical field reports and time-sensitive reviews and identify recurring failure patterns to develop corrective actions and reliability improvements across the facility portfolio.
Develop review and maintain controls logic and reusable code templates for mechanical and electrical equipment ensuring alignment with approved Sequences of Operations and deployment readiness across air-handling units cooling systems chillers pumps and electrical infrastructure.
Own the full engineering lifecycle for legacy controls first of kind pilots from request intake and technical review through field execution results analysis and go/no-go recommendations for broader rollout.
Serve as the technical escalation point for complex controls issues that exceed existing procedures or support models including traveling to facilities to support investigations and developing corrective actions. Review controls drawings wiring diagrams network topologies equipment submittals and deployed configurations to identify risks related to reliability operability and maintainability.
Provide engineering support for proprietary and third-party controls products by aggregating design update proposals and partnering with product and partner Controls teams to drive bug fixes and continuous improvement.
Build and maintain technical baselines including test scripts points lists naming conventions alarm thresholds setpoints code libraries and engineering playbooks.
Develop engineering standards and system-health metrics that improve control system reliability and standardization across the facility portfolio.
Partner with facility operations Commissioning Design Engineering Technical Program Managers and partner Controls teams to resolve technical issues.


A day in the life
Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

If you meet these qualifications exude passion and enjoy the challenge of innovative projects at hyper-scale this job is for you!


About the team
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.


- 4 years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers power generation or oil and gas facilities experience
- Bachelors degree in Controls Engineering Electrical Engineering Mechanical Engineering Automation Engineering Computer Engineering or an equivalent technical degree or experience.
- Must have a valid US drivers license and reliable personal transportation by start date.

- Experience reading interpreting and creating construction drawings specifications and submittal documents
- Hands-on experience with BMSBAS SCADA PLC or power monitoring platforms and industrial communication protocols such as BACnet Modbus MQTT or OPC.
- Familiarity with mechanical and electrical systems including cooling (chillers CRAHs AHUs) power distribution (switchgear UPS generators VFDs ATSs) pumps sensors and field I/O.
- Experience writing and standardizing controls code (Python structured text ladder logic function block) building reusable templates and managing version control across multiple sites or equipment types.
- Proficiency using Python SQL and visualization tools to analyze time-series data from BMS EPMS SCADA or historians and building dashboards or pipelines to support system health monitoring and root-cause analysis.
- Experience applying machine learning or generative AI tools to anomaly detection predictive maintenance fault classification or engineering workflow automation with sound data governance and output validation practices.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at OH COLUMBUS - 116800.00 - 160000.00 USD annually