Critical Facility Technician II, HVAC

The Critical Facility Technician II HVAC is a hands-on mission-critical technician responsible for operating maintaining troubleshooting and documenting mechanical infrastructure in a data center or similar critical-environment facility. This role supports high-availability operations where cooling environmental controls safety practices and procedural discipline protect the critical load. The Level II technician performs preventive and corrective maintenance responds to alarms and emergent issues supports approved MOP/SOP/EOP execution coordinates with vendors and escalates risks to site leadership or senior technicians when required.

Critical Competencies:

• Critical-environment judgment: understands that small actions can affect uptime customer load and site availability.
• Procedural discipline: follows approved MOPs/SOPs/EOPs and escalates when conditions change.
• Troubleshooting ability: can diagnose mechanical controls and supporting electrical issues within level of experience and escalate appropriately.
• Ownership: completes work accurately documents thoroughly and communicates status and risk.
• Teamwork: supports senior technicians vendors and operations leadership while continuing to build technical depth.
• Customer focus: works professionally in a high-security high-expectation data center environment.

Physical and Work Environment Requirements:

• Ability to work in mechanical rooms rooftops data halls exterior yards and active construction or maintenance environments.
• Ability to lift carry push and pull tools parts and equipment as required by site policy.
• Ability to stand walk climb ladders kneel bend and work in hot cold noisy or confined environments as needed.
• Ability to wear required PPE and comply with all safety and security requirements.
• Ability to work rotating shifts nights weekends holidays overtime and emergency call-ins as assigned.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABMs benefits visit ABM Employee Benefits Front Line Team Members

ABM is a military and veteran friendly employer veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 91E 91C EM HT MK DCE1X1

• Operate monitor and maintain mission-critical HVAC and mechanical systems supporting data center uptime including CRAC/CRAH units AHUs DX systems chillers cooling towers pumps humidification economizers leak detection and related controls.
• Perform preventive maintenance corrective maintenance daily rounds assigned work orders and approved emergency repairs without impact to the critical load or customers.
• Use BAS/BMS CMMS and site monitoring tools to track alarms environmental conditions equipment status work orders readings trends and maintenance documentation.
• Troubleshoot HVAC mechanical and controls issues within Level II scope; escalate abnormal conditions risk or work outside approved procedures to senior technicians or site leadership.
• Execute MOPs SOPs EOPs LOTO permit-to-work change-control housekeeping SDS and safety requirements with strict procedural discipline.
• Support emergency response drills incident documentation vendor escorting break/fix activities commissioning support and maintenance coordination while maintaining personnel safety and site availability.
• Maintain accurate PM records field service reports CMMS updates regulatory records and customer-facing documentation in accordance with company customer EPA city state and federal requirements.
• Communicate professionally with customers vendors contractors site leadership and internal teams; support knowledge transfer reliability improvement energy efficiency cost control shift coverage overtime and other duties as assigned.

• 3 years of commercial or industrial HVAC experience with strong troubleshooting ability on mechanical systems and controls.
• Experience in data center colocation hyperscale critical manufacturing clean-room hospital telecom utility or similar critical-environment operations preferred; direct data center HVAC experience is highly valued.
• Hands-on experience with CRAC/CRAH units AHUs DX systems chillers cooling towers pumps motors BAS/BMS and related mechanical infrastructure.
• Ability to safely troubleshoot equipment using hand tools meters test equipment OEM manuals wiring diagrams schematics MOPs and established procedures.
• Working knowledge of MOPs SOPs EOPs PM standards CMMS documentation LOTO SDS housekeeping and mission-critical safety practices.
• Mechanical aptitude with basic electrical competence including three-phase motors starters VFDs sensors relays and basic circuits.
• EPA 608 Certification valid driver license high school diploma or GED and ability to meet age and licensing requirements for the work location.
• Basic computer skills and strong verbal/written communication skills for work orders shift turnover customer updates and equipment-risk documentation.

Preferred Qualifications:

• 5 years of commercial or industrial HVAC experience ideally at journeyman or near-journeyman level.
• 2 years of direct data center hyperscale colocation or mission-critical facility operations experience.
• Experience with major HVAC/OEM platforms such as AAON Liebert/Vertiv Stulz Trane Carrier York/JCI Daikin Mitsubishi VRF Bosch WSHP or similar systems.
• BAS/BMS/DDC experience including alarm response trending control sequences sensor validation and approved setpoint changes.