Critical Facility Manager
Job Location:
Ashburn, IL - USA
Yearly Salary:
Posted on:
Vacancies:
Job Summary
The Critical Facility Manager (CFM) is responsible for the overall leadership operation and performance of mission-critical facility services supporting a 24/7 data center environment. This role provides on-site leadership for operations teams ensures compliance with contractual and client requirements and oversees the safe reliable operation of mechanical electrical controls and vendor-supported systems.
The CFM serves as the primary on-site operational point of contact for the client and coordinates across internal teams technicians vendors OEMs and subcontractors to maintain uptime safety procedural discipline and operational excellence. This role is especially important during site startup integrated systems testing (IST) commissioning support turnover and transition into steady-state operations.
Compensation:$135000.00- $193000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicants education experience skills abilities geographic location and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABMs benefits visit ABM
Responsibilities
Essential Duties and Responsibilities
- Provide day-to-day leadership and oversight of mission-critical facility operations including electrical mechanical HVAC controls life safety and vendor-supported services.
- Serve as the primary on-site operational liaison with the client managing communication expectations issue resolution performance metrics and service delivery.
- Support site startup commissioning readiness integrated systems testing (IST) operational turnover and go-live preparation.
- Ensure all work is performed in strict accordance with approved SOPs MOPs EOPs safety procedures change-control requirements and client expectations.
- Maintain a zero-impact culture focused on uptime reliability protection of critical loads risk mitigation and procedural compliance.
- Oversee operation of critical infrastructure including utility service switchgear UPS systems generators ATS/STS equipment electrical distribution chillers CRAH/CRAC units pumps cooling systems and BAS/BMS controls.
- Monitor facility systems KPIs/CPIs SLAs alarms maintenance performance and operational trends to ensure compliance and continuous improvement.
- Lead incident response escalation client communication post-incident review root cause analysis and corrective action tracking.
- Review approve and coordinate planned maintenance switching activities outage-related procedures vendor work and high-risk activities.
- Oversee staffing scheduling onboarding training performance management and technical development of on-site facility personnel.
- Partner with recruiting and leadership teams to support selection and onboarding of site leads and critical facilities technicians.
- Manage CMMS utilization including work order accuracy preventive maintenance compliance asset documentation labor reporting and maintenance history.
- Coordinate third-party vendors OEMs and subcontractors performing on-site services.
- Support budget management cost control invoice review change order coordination and contract-related administration.
- Promote and enforce safety environmental regulatory and site-specific requirements including participation in audits and inspections.
- Drive continuous improvement initiatives focused on uptime reliability efficiency safety documentation quality and client satisfaction.
Qualifications
Required Qualifications
- Minimum 7-10 years of experience in mission-critical facilities data center operations critical environments or closely related infrastructure operations.
- Direct experience supporting hyperscale colocation enterprise or large-scale data center environments strongly preferred.
- Prior experience leading technical teams in a 24/7 critical facility environment.
- Demonstrated knowledge of critical electrical infrastructure including switchgear UPS systems generators ATS/STS equipment electrical distribution and emergency power operations.
- Demonstrated knowledge of critical mechanical infrastructure including chillers CRAH/CRAC units pumps cooling systems airflow management BAS/BMS controls and redundancy strategies.
- Experience with SOPs MOPs EOPs change control incident response root cause analysis and risk mitigation in a critical environment.
- Ability to read and interpret technical documentation one-lines P&IDs sequences of operation equipment manuals maintenance procedures and commissioning documents.
- Strong understanding of uptime expectations SLA/CPI performance requirements client reporting and operational risk management.
- Experience using CMMS platforms for work order management preventive maintenance tracking asset management and documentation.
- Strong leadership communication documentation and client-facing skills.
- Bachelors degree in engineering Facilities Management Construction Management or related field preferred; equivalent mission-critical experience will be considered in lieu of degree.
Preferred Certifications / Training
- Certified Data Centre Facilities Professional (CDC-FP) Certified Data Centre Professional (CDCP) or similar data center certification
- OSHA 10 or OSHA 30
- NFPA 70E
- Electrical safety switching or critical power training
- OEM training related to UPS generators switchgear BAS/BMS chillers or critical cooling systems
- Professional Engineer (PE) license a plus
Physical Requirements
- Ability to access all areas of a mission-critical facility including mechanical rooms electrical rooms equipment yards rooftops and operations spaces.
- Ability to stand walk climb stairs and navigate industrial environments for extended periods.
- Ability to lift up to 30-50 lbs as required.
- Ability to respond to site conditions inspections incidents and operational needs in a 24/7 critical environment.
Work Environment
- Mission-critical data center environment requiring high reliability strict procedural compliance clear communication and accountability for uptime.
- Primarily day shift Monday-Friday with flexibility to support after-hours escalations emergency response planned maintenance commissioning activities and client needs as required.
Required Experience:
Manager
