Crisis Team Caseworker

.

Department ofHealth and Human Services (DHHS)

Human Services Caseworker

Opening Date: August 10 2026

Closing Date:August 21 2026

Job Class Code:5069

Grade:22 (P&T)

Salary:$25.68 - $34.65 per hour*

*Pay includes a $3.00/hour stipend. An additional $1.00/hour stipend is available with a relevant Masters degree.

Starting pay for new employees hired into this position is $27.73 per hour.

Position Number:03030-3938

Location:South Portland (this position requires travel throughout Cumberland York and Oxford Counties.)

This position allows for partial telework with management approval.

Currently this position is not eligible for visa sponsorship or STEM OPT extensions.

The Crisis program operates 24 hours per day. The Crisis Case Manager hours are generally Monday through Friday 8a-5p weekends and holidays off.

Core Responsibilities:

What Youll Do

You will provide professional case management for adults with developmental disabilities with a focus on stability safety and longterm support. Your work will include:

Service Coordination & Advocacy

• Coordinate housing employment medical psychiatric and community supports.
• Review and document personcentered plans care plans and behavior plans.
• Advocate for individuals and ensure services align with their needs and goals.

Assessment & Monitoring

• Visit clients regularly to assess safety living arrangements and support systems.
• Maintain accurate case records summaries reports and correspondence.
• Evaluate service effectiveness and recommend continuation modification or termination.

CrisisRelated Support

• Participate in crisis resolution using established intervention techniques.
• Collaborate with Adult Protective Services and Crisis Prevention/Intervention Services.
• Support district crisis teams as needed and assist with emergency transitions to waiver programs.

Program Operations & Administrative Responsibilities

• Interpret and apply policies regulations and program procedures.
• Prepare and review correspondence financial statements and operational documents.
• Assist with public education complaint review investigations and workflow improvements.
• Represent the program at meetings and support special projects assigned by the Crisis Program Administrator.

Minimum Qualifications:

To qualify you must have a bachelors degree from an accredited educational

institution in Social Work/Social Welfare; OR a bachelors degree in a related social service/social welfare/social work area* which includes at least 12 courses in behavioral science social science or social work.

Please submit a copy of your transcripts with your application materials. Applications without transcripts will be deemed incomplete and may not be processed.

The background of well-qualified candidates will include at least 1 year of experience working providing support services and/or direct care to clients and families with developmental disabilities or directly related human service field. Please describe that experience in your cover letter.

NECESSARY SPECIAL REQUIREMENTS: Applicants must have or be eligible for conditional or full licensure at the Licensed Social Worker (LSW) level as issued by the Maine State Board of Social Worker Licensure. An LSW requires an earned BA/BS in social work/social welfare. An LSW-Conditional requires an earned BA/BS in a field related to social work/social welfare.

Possession of a valid Class C Maine Motor Vehicle Operators License.

*Chapter 10 of the Maine State Board of Social Worker Licensure regulations defines a field related to social work or social welfare as including but not limited to: behavioral science social and behavioral sciences childhood development education human development mental health and human services psychology educational psychology rehabilitation services and sociology.

The board will consider degrees in other areas on an individual basis. For additional information on degree requirements contact the Maine Board of Social Work Licensure at .

Thinking about applying

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If youre currently reading this and hesitating to apply for that reason we encourage you to go for it! Let us know how your experience and passion set you apart.

Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

The Office of Aging and Disability Services (OADS) within DHHS is responsible for ensuring the safety support and well-being of Maines older citizens vulnerable adults and adults with disabilities.

The OADS Crisis Prevention/Intervention team supports adults with developmental disabilities and their families during and after crisis events. We help stabilize situations coordinate services and ensure individuals can safely remain in their communities.

This position reports directly to the Crisis Program Administrator working on special projects along with supporting other district crisis teams when needed.

Application Information:

For questions about this position please contact: Lorrie Mitchell at

To apply complete the application upload your current resume and a cover letter and a copy of your post-secondary transcripts.

Please submit all documents or files in PDF or Word format.

To request a paper application please contact

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using 13 paid holidays and 3 weeks of vacation leave annually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave. When you or immediate members of your family are ill utilize 12 days of sick leave per year.
• Health Insurance Coverage The State of Maine pays85%-95% of employee-only premiums ($12213.60 - $13650.48 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan The State contributes the equivalent of 14.06% of the employees pay towards the Maine Public Employees Retirement System (MainePERS) on behalf of the employee.
• Gym Membership Reimbursement Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness The State of Maine is a qualified employer for this federal program. For more information visit the Federal Student Aid office.
• Living Resources Program Navigate challenging work and life situations with our employee assistance program.
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding non-birthing and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.
• Voluntary Deferred Compensation Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

.

If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.