Credit Representative

(Kansas City Office hybrid 3 days a week Tuesday Wednesday Thursday)

For over 140 years DeLaval has been driving progress in milk production by innovating solutions for dairy producers around the globe. We are a team of passionate professionals committed to making sustainable food production possible. Working with our dealers across North America we offer integrated solutions of milking systems consumables and services to help dairy producers address challenges in animal welfare food safety farm profitability and work efficiency.

At DeLaval we prioritize our people and their safety. We pride ourselves on our culture of thinking and acting as One DeLaval. We also empower our people to Make Things Happen and encourage Setting Direction.

Location: Kansas City Missouri
Department: Finance Group Finance & IT

As a Credit Representative you will play a critical role in supporting the financial health of the business by managing customer accounts and ensuring timely collection of receivables. Acting as a business partner to Commercial you will help balance strong customer relationships with disciplined credit and collections practices.

• Manage an assigned portfolio of customer accounts and drive timely collections
• Execute collection activities including calls emails and follow-ups
• Monitor aging reports and proactively address delinquent accounts
• Negotiate payment commitments and support resolution of outstanding balances
• Identify credit risks and escalate concerns
• Partner with Sales Customer Service and Finance to resolve account issues
• Maintain accurate records and ensure compliance with credit policies

• 23 years of experience in Accounts Receivable Credit Collections or related field
• Experience working directly with customers to resolve payment issues
• Strong communication negotiation and analytical skills
• Ability to manage priorities and work independently
• Proficiency in Excel and Microsoft Office

Why Join DeLaval

• Be part of a global leader in dairy technology and innovation
• Work in a culture built on collaboration accountability and impact
• Play a key role in shaping the future of sustainable food production
• Lead with purpose and visibility at the executive level

High school diploma required; Associates or Bachelors degree in Finance Accounting or related field preferred.

DeLaval is an equal opportunity employer.