Credit and Collection Analyst III Customer Management

Job Title: Senior Credit Analyst Customer Management
Client: Heavy Machine Manufacturing Company
Location: Johnston IA 50131
Duration: 16 Months
Shift: 1st Shift (Mon Fri)

Key Responsibilities

Support customer onboarding KYC KYB and screening activities
Review customer applications and compliance documentation
Conduct manual reviews of flagged accounts and restrictions
Maintain customer records and account data accuracy
Communicate with dealers customers and internal teams
Support regulatory compliance and risk management initiatives
Analyze customer data and provide recommendations
Update CRM systems and onboarding records
Assist fraud prevention and compliance investigations
Generate reports and maintain documentation

Required Skills

KYC / KYB / AML experience
Customer onboarding or account management
Data analysis and problem-solving skills
Policy and procedure interpretation
CRM ERP or customer database experience
Strong communication and customer service skills
Attention to detail and compliance mindset
Ability to work independently

Preferred Skills

Credit & Collections experience
Banking Financial Services or Risk Management background
Regulatory compliance experience
Customer screening and fraud prevention exposure
French bilingual proficiency (1 opening)
Internal systems knowledge
Agile mindset and strong work ethic

Ideal Background

Credit Analyst
Collections Analyst
Customer Onboarding Specialist
KYC / KYB Analyst
AML Analyst
Risk & Compliance Analyst
Banking Operations Specialist
Financial Services Representative

Education

Bachelors Degree or equivalent experience

Experience

Customer onboarding compliance credit collections banking financial services or risk management experience preferred
Experience with CRM systems customer records and data analysis

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