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Credential Services Manager


Job Location:

Oakland, CA - USA

Monthly Salary: $ 91638 - 117637
Posted: 27 May 2026 (30+ days ago)
Application Deadline: 26 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Description

This role will be supporting the Bay Area and the Central Valley region. This priority application date for this role is June 4th 2026.
ABOUT ASPIRE
Aspire Public Schools operates a network of high-performing college preparatory charter schools serving TK-12 scholars in communities across California. Founded in 1998in an effort to transform the inequitable racial social and gender outcomes that our communities persist throughAspire is one of the largest and most forward-thinking open-enrollment public charter school systems in the nation.
Our purpose is to prepare our scholars for success in college career and life. At Aspire we set a foundation for our scholars to gain knowledge skills and power to access and make choices for their families and post-secondary lives. Every day our community of students families teachers and staff comes together to learn work and play in an environment grounded in our values of Bienestar (Well-Being) Culture of Belonging Community Partnership Agency & Self-Determination and Joy.
JOB SUMMARY
The Credential Services Manager with strong problem-solving and system-building skills oversees the Credential Analyst(s) and is responsible for proactively providing solutions that ensures compliance of teachers credentials and other school-based educators authorizations across our schools. Partners with Human Resource teams to attract high performing educators and works closely with Regional Leaders Principals and Teachers to provide timely and digestible information that prompts decision and action. Ability to collaborate with all levels of employees and across functional departments to achieve department goals and objectives.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
  • Lead build and manage an agile credentialing system and process at Aspire to support the organizations strategies and goals. Leverage technology to streamline existing processes and tools
  • Hire develop and retain high quality productive Credential Analysts and establish priorities for the team
  • Manage and improve credentialing operations and drive improvement in school site satisfaction through operational efficiencies and client service
  • Build strong collaborative partnerships with Regional Leaders Principals Teachers and Human Resource teams in support of credential strategies and goals and be adept at communicating with finesse when needed
  • Provide training workshops and orientation sessions for incoming candidates current educators and school leaders on policies and procedural changes affecting credentials certificates permits
  • Identify review maintain and evaluate the proper credentialing qualifications required of teacher and educator candidates current educators and school leaders and provide creative solutions to keep us compliant
  • Advise teachers teachers-in-residency and current educators regarding requirements of state and federal educational credentials permits educational courses upcoming examination dates and updates from the Commission on Teacher Credentialing or Department of Education
  • Ensure timely submission of recommendations to the Commission on Teacher Credentials for issuance of credentials certificates permits for Aspire teammates as needed
  • Serve as a liaison to university credential agencies the Commission on Teacher Credentialing and the California Department of Education
  • Attend credentialing workshops at state and county levels to maintain and share knowledge of credentialing laws
  • Assist regional teams in preparing for audits
  • Periodic travel to regions for relationship building training and audits
  • Demonstrate knowledge of and support Aspire Public Schools mission vision value statements standards policies and procedures operating instructions confidentiality standards and the code of ethical behavior
Additional:
  • Demonstrate knowledge of and support the Aspire Public Schools mission vision value statements including antiracism policies and procedures operating instructions confidentiality standards and the code of ethical behavior
  • Actively seeks to improve and simplify Aspires approach to particular job functions
  • Comfortable with utilization of technology in a remote environment
  • Perform other related duties as required and assigned.

QUALIFICATIONS

  1. Competencies:
  • Excellent critical thinking and problem solving skills; good judgment and resourceful.
  • Strong written and verbal communication skills with the ability to communicate in an articulate and sensitive manner with Regional Leaders Principals and teachers.
  • High attention to detail organization and follow-up with a demonstrated ability to successfully handle multiple projects concurrently.
  • Positive customer service oriented with relationship building skills and professional integrity.
  • Strong excel software and technology skills.
  • Ability to read understand and apply instructions policies laws and regulations related to the credential process and) requirements recruitment and personnel matters.
  • Knowledge and experience with California credentialing requirements laws and compliance regulations.
  • Strong desire to have a positive impact on public education.
Maintain security of confidential information accurate and updated employee records.
  1. Minimum educational level:
  • Bachelors degree in Education Teaching or related field preferred.

  1. Experience required:
  • Excellent critical thinking and problem solving skills; good judgment and resourceful.
  • Strong written and verbal communication skills with the ability to communicate in an articulate and sensitive manner with Regional Leaders Principals and teachers.
  • Minimum of 3 year experience in building systems and processes across organizations.
  • Minimum of 5 years of credentialing experience.
  • Minimum of 3 years of progressive management experience.
  • Experience or strong interest in K-12 public education and/or within charter school; former teacher or background in public education is a plus

  1. Physical requirements:
  • Stand walk or bend over kneel crouch reach overhead grasp push and pull. Move lift and/or carry up to 30 pounds to shoulder height
  • Repetitive use of hands (i.e. fine manipulation simple grasping and power grasping)
  • Demonstrate normal depth perception
  • Sitting walking or standing for extended periods of time
  • Dexterity of hands and fingers to operate a computer keyboard operate standard office equipment and use a telephone
  • See and read a computer screen and printed matter with or without vision aids
  • Hear and understand speech at normal levels and on the telephone with or without auditory aides

  1. Work authorization requirements:
  • Clear the Department of Justice background screening
  • Authorized to work in the United States
  • Provide health (TB) clearance (most update every four years)

WORK ENVIRONMENT
The work environment characteristics are representative of those in a normal office classroom/school setting which one might encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work indoors in a standard office environment computer lab and/or classroom environment
  • Work is performed in indoor and outdoor environments
  • Exposure to dust oils and cleaning chemicals
  • Some exposure to childhood and other diseases in a school environment
  • May be required to work outside of typical work days and office hours to meet operational deadlines
Compensation:
Aspire Public Schools salary range for the Credential Services Manager role is $91638-$117637.
Aspire offers its employees a competitive salary and benefits including paid time off up to 100% core health benefits coverage on select plans life insurance/long-term disability participation in a CA state retirement plan tuition reimbursement plan and adoption assistance program.

Aspire Public Schools is an equal opportunity employer and does not discriminate on the basis of race color gender religion age sexual orientation national or ethnic origin disability marital status veteran status or any other occupationally irrelevant criteria. Aspire promotes affirmative action for minorities women disabled persons and veterans.

Required Experience:

Manager


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Aspire Public Schools is a K-12 school system focused on improving public education by preparing underserved students for college, training highly effective teachers and sharing innovative best practices.

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